Slingshot Issues

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot Issues

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lokhor

2858 posts

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#645569 24-Jun-2012 21:24

I'm in Lower Hutt and having issues with speed, pages not loading etc who do I send my details to?

All comments are my own opinion, and not that of my employer unless explicitly stated.

Kicker

23 posts

Geek

#645609 25-Jun-2012 00:04

Twitch TV is lagging for me has been all day, anyone else having problem. Own3d works fine tho.

Slingshot

1004 posts

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Slingshot

#645714 25-Jun-2012 10:12

Hi guys,

You can PM me your account details.

Thanks,
Ben

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

Yorkshirekid

193 posts

Master Geek
+1 received by user: 10

#645959 25-Jun-2012 16:29

Thanks Nebbie.

A heads up for those with Linksys WAG200G modem.

Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot.

Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today.

Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM.

If you call Slingshot ask for Jesse - he know's his stuff.

[IF YOU DON'T KNOW, YOU DON'T KNOW]

Slingshot

1004 posts

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Slingshot

#645967 25-Jun-2012 16:36

Yorkshirekid: Thanks Nebbie.

A heads up for those with Linksys WAG200G modem.

Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot.

Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today.

Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM.

If you call Slingshot ask for Jesse - he know's his stuff.

Hi,

I don't see why this wouldn't work with Slingshot...Did you get DSL synch at all on it? Maybe he meant that the helpdesk doesn't support configuring the modem.

Thanks,
Ben

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

Yank

14 posts

Geek

#645978 25-Jun-2012 16:46

Slingshot:
Yorkshirekid: Thanks Nebbie.

A heads up for those with Linksys WAG200G modem.

Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot.

Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today.

Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM.

If you call Slingshot ask for Jesse - he know's his stuff.

Hi,

I don't see why this wouldn't work with Slingshot...Did you get DSL synch at all on it? Maybe he meant that the helpdesk doesn't support configuring the modem.

Thanks,
Ben

I had the problem with them supporting modems, seems they were only familiar with Dynalink. Once I dug out an old Dynalink I had, they fixed their side and I went back to other modems with no problem.

New World

Shop on-line at New World now for your groceries (affiliate link).

Slingshot

1004 posts

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Slingshot

#645991 25-Jun-2012 16:58

Hi,

Yeah, the helpdesk doesn't support modems that we don't supply.

Cheers,
Ben

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

Yorkshirekid

193 posts

Master Geek
+1 received by user: 10

#646030 25-Jun-2012 18:00

Yes DSL was up. But the Telecom techi said something else was not; didn't catch it fully, but a TLA starting with P**. He couldn't see that on his laptop diagnosis.

Slingshot techi also bemused as to why the Lynksis modem wouldn't work. I factory reset it and than input all the settings Slingshot needed [same as Telecom modem, as i tried that on my PC], but no good. I called Linksys and they wanted $47 before they would help me.

[IF YOU DON'T KNOW, YOU DON'T KNOW]

DravidDavid

1907 posts

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+1 received by user: 305

#646241 26-Jun-2012 10:31

Yorkshirekid:I called Linksys and they wanted $47 before they would help me.

Linksys wanted money before they would help you?

What the hell! That puts me off buying their products!

Detruire

1788 posts

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+1 received by user: 84

#646410 26-Jun-2012 14:48

From my own experience and what I've read about Linksys devices (they're unreliable and unstable), I'd never buy one of their DSL modems. A dedicated router unit, sure. But not a DSL modem or modem/router unit.

rm *

Nebbie

458 posts

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#646494 26-Jun-2012 16:28

Detruire: From my own experience and what I've read about Linksys devices (they're unreliable and unstable), I'd never buy one of their DSL modems. A dedicated router unit, sure. But not a DSL modem or modem/router unit.

Agreed in regards to Linksys, However I do like dynalink routers because they don't really half die they either are DEAD or they work.... Personally I've gone though: Linksys, Dreytek, Dynalink, Dlink and Cisco. Just because I can I have Cisco router however its not for the non-techie you got to know what your doing.

If I was to expect support from slingshot I would use a Dynalink

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Nebukadnessar

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Yorkshirekid

193 posts

Master Geek
+1 received by user: 10

#647959 29-Jun-2012 07:24

Yeah, the helpdesk doesn't support modems that we don't supply.

==========================================

Well got the Slingshot modem today and same problem - dreaded red light.

So far:
Linksys modem works in old house [orcon] , mates 1 house [orcon] , mates 2 house[telecom]. Does not work in new house - dsl is fine. Telecom technician's modem worked fine; he used a Thomson.

Slingshot netcomm modem has same issue as Linksys modem.

Called Slingshot last night but they were busy. Can't call again until i get home after 7pm.

I now recall the telecom techi saying my Linksys had no PPP. his did. This may be the issue?

25 days & no still no internet.Yell

[IF YOU DON'T KNOW, YOU DON'T KNOW]

Yorkshirekid

193 posts

Master Geek
+1 received by user: 10

#648024 29-Jun-2012 09:28

RESOLVED

Called Slingshot at 8am today. Discovered they had changed the password (during the last conversation) and so authentication failed.

So apologies - Slingshot modem DOES WORK.

Now to do speed tests....

[IF YOU DON'T KNOW, YOU DON'T KNOW]

Yorkshirekid

193 posts

Master Geek
+1 received by user: 10

#650655 4-Jul-2012 14:49

Looking good. I'm happy

[IF YOU DON'T KNOW, YOU DON'T KNOW]

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