Used 1GB in 1 week

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Used 1GB in 1 week

1 | 2 | 3

snuu

28 posts

Geek

#647672 28-Jun-2012 15:03

SteveON:
snuu: It would have been nice if i had been sent some warning messages, but unfortunately nothing!! I'm not saying i didn't use the data, I'm just saying I had no idea I had gone over by so much until I had clocked up 2.5GB...which is double what is on my plan

It's the same as fixed line broadband, it's up to you to manage it. Call *#100#1# simple.

But whenever I've had a broadband plan, I have gotten email notification to say that I am nearly at the end of my data cap. I've now capped it at my plans data allowance so hopefully I wont have this issue again. Could have been strictly ignorance on my part for not having been on a mobile plan before (always having been a prepaid customer), but now I know. Thanks for your...once again...useless input. SteveON...maybe you should get off this forum...you seem to only be annoying people for the sake of annoying people

snuu

28 posts

Geek

#647673 28-Jun-2012 15:04

Thank you...I have set up Spend Control. Amended it from the default $100...to $0

SteveON

1916 posts

Uber Geek

#647674 28-Jun-2012 15:09

snuu:
SteveON:
snuu: It would have been nice if i had been sent some warning messages, but unfortunately nothing!! I'm not saying i didn't use the data, I'm just saying I had no idea I had gone over by so much until I had clocked up 2.5GB...which is double what is on my plan

It's the same as fixed line broadband, it's up to you to manage it. Call *#100#1# simple.

But whenever I've had a broadband plan, I have gotten email notification to say that I am nearly at the end of my data cap. I've now capped it at my plans data allowance so hopefully I wont have this issue again. Could have been strictly ignorance on my part for not having been on a mobile plan before (always having been a prepaid customer), but now I know. Thanks for your...once again...useless input. SteveON...maybe you should get off this forum...you seem to only be annoying people for the sake of annoying people

I am not intending to be annoying; I am just stating that it is up to you the consumer to manage your account.

n4

959 posts

Ultimate Geek

#648163 29-Jun-2012 12:58

Just to be clear - credit limit is an indication of how much 2degrees is prepared to let you go over your plan, and is not a hard limit. Spend control is a hard limit set by the customer which cannot be exceeded (although it can be manually lifted). Two different things. Spend control is not in place by default (unless you set it).

Samsung Note20 Ultra, on 2degrees

1 | 2 | 3