[Snap] Snap revs up the market with new VDSL2 plans!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap revs up the market with new VDSL2 plans!

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23 posts

Geek

#851531 9-Jul-2013 13:22

Oops yes I have somehow selected wrong option I indeed had at work selected. I have now signed up with snap

gjm

808 posts

Ultimate Geek

#851552 9-Jul-2013 13:35

I seriously need to sell my house and move somewhere where they have proper internet. The UFB zone literally goes right around my street on all sides :/

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RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#851593 9-Jul-2013 14:28

Hi classiczone

Yep we've seen the order in the system just now. We'll get onto this as quick as we can but as you can imagine we're a bit swamped with new orders just at the moment ;)

Cheers
Ralph

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
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Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

stuartgr

163 posts

Master Geek

Lifetime subscriber

#851703 9-Jul-2013 16:29

Nice work Snap. Just placed my order...looking forward to seeing what my speeds are going to be like....

1db Attenuation...

liuyanbiao

81 posts

Master Geek

#851743 9-Jul-2013 17:15

oh..

I just joined snap on ADSL2 plan on 8th July..

can I switch to VDSL now and grab this promotion?

I am so............unlucky...

mattgreen

133 posts

Master Geek

#851769 9-Jul-2013 17:42

liuyanbiao: oh..

I just joined snap on ADSL2 plan on 8th July..

can I switch to VDSL now and grab this promotion?

I am so............unlucky...

Give them a call. Based on Snap's generally awesome customer service it's likely they will work something out for you.

liuyanbiao

81 posts

Master Geek

#851776 9-Jul-2013 17:48

mattgreen:
liuyanbiao: oh..

I just joined snap on ADSL2 plan on 8th July..

can I switch to VDSL now and grab this promotion?

I am so............unlucky...

Give them a call. Based on Snap's generally awesome customer service it's likely they will work something out for you.

thank you.

I am calling them now.

hopefully they would understand.

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onecouch

39 posts

Geek

#851795 9-Jul-2013 18:10

Switched from Telstraclear cable to Snap VDSL in late June - bring on August & more data :)

Keep up the great work, Snap!

rp1790

738 posts

Ultimate Geek

Lifetime subscriber

#852130 10-Jul-2013 07:41

If you sign up on a plan and select, say, 500GB extra data and then decide it's too much or too little are there any penalties in changing to a smaller/bigger data block?

surfisup1000

5288 posts

Uber Geek

#852133 10-Jul-2013 08:02

gjm: I seriously need to sell my house and move somewhere where they have proper internet. The UFB zone literally goes right around my street on all sides :/

I chose my house based on broadband connectivity.

It was difficult though because back in the day telecom would not give solid guarantees.

sidefx

3712 posts

Uber Geek

Trusted

#852134 10-Jul-2013 08:05

rp1790: If you sign up on a plan and select, say, 500GB extra data and then decide it's too much or too little are there any penalties in changing to a smaller/bigger data block?

I've never had any penalties - it's just a case of logging in on their website and clicking a button to change data addons. Very convenient :)

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mattgreen

133 posts

Master Geek

#853337 10-Jul-2013 14:28

sidefx:
rp1790: If you sign up on a plan and select, say, 500GB extra data and then decide it's too much or too little are there any penalties in changing to a smaller/bigger data block?

I've never had any penalties - it's just a case of logging in on their website and clicking a button to change data addons. Very convenient :)

This is 100%. Your contract term is for the base plan not for the data upgrades.

stefankrz

20 posts

Geek

#853348 10-Jul-2013 14:46

just gave Snap a call seeing if I could transfer from my 12 month ADSL contract (8 months to go on it) to this VDSL deal. they said sure thing and signed me up.

I could get used to this type of customer service

rp1790

738 posts

Ultimate Geek

Lifetime subscriber

#853349 10-Jul-2013 14:48

Anyone know if SNAP have any intention of enabling "global mode" like Slingshot? Have gotten pretty attached to Netflix rather quickly.

surfisup1000

5288 posts

Uber Geek

#853355 10-Jul-2013 14:51

rp1790: Anyone know if SNAP have any intention of enabling "global mode" like Slingshot? Have gotten pretty attached to Netflix rather quickly.

Use this....

https://www.privateinternetaccess.com/

$3.33 USD / month.

Not so elegant but does the trick.

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