AviZ: i guess all i can really say is where the hell is snaps youtube caching server cos it aint working. visit a video then 15 mins later go back and still buffering like mad, i thought that a cache server is just that. the first person to view the video has to fully download it, then after that the 2nd person should have it nice and almost instant due to it being cached.

RalphFromSnap: Hey Elpie, if you could PM us your username or customer number I can get someone to call you!

Elpie:

RalphFromSnap: Hey Elpie, if you could PM us your username or customer number I can get someone to call you!

Appreciate that Ralph but I didn't see your post till just now (I gave up on the Net yesterday). However, with respect, I don't want a phone call. I believe everyone here who has faced the same issues deserves an answer so please post the response you would have given me over the phone. Thank you. 

DonGould:

Elpie:

RalphFromSnap: Hey Elpie, if you could PM us your username or customer number I can get someone to call you!

Appreciate that Ralph but I didn't see your post till just now (I gave up on the Net yesterday). However, with respect, I don't want a phone call. I believe everyone here who has faced the same issues deserves an answer so please post the response you would have given me over the phone. Thank you. 

Actually I would strongly recommend you do both if you don't want this to happen again.  Snap will need some 'customer feedback' to their helpdesk to back up claims with their upstream provider and justify getting some upstream service from another provider.  I'm sure the Orcon Wholesale rep will be calling this morning.

mercutio: snip

insane:

mercutio: snip

Doesn't look like they are advertising all their prefixes to all providers though, check the info. It's probably only for their google cache as they would be peered with Odyssey and not Orcon....