MatteGreen:
Hey @DjShadow
The date of the transfer is completely up to you.
We can schedule the order on day 30 to accommodate the notice you need to leave.
I hope that helps!
Matt
Kinda but I'll reword to be absolutely sure:
If I were to place an order to join Orcon today (existing fibre user) and asked to have services transferred on 8 September (30 days away), would my current ISP receive a request to transfer services today to move services in 30 days time or would the whole thing be ordered in 30 days time on requested transfer date?
Its this T&C which has caught me out in the past
There’s a 30-day notice period when you cancel Spark's services. The notice period starts from the day your new service provider requests a transfer of service/s with Spark on your behalf. You can find more information on our 30-day notice period in our terms and conditions.


