Orcon plans to change...

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon plans to change...

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Uber Geek
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#642528 18-Jun-2012 13:49

Aaaaaaaand.... still nothing for business customers.

Instinct

41 posts

Geek
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#642862 18-Jun-2012 22:29

bameron: Hi guys,

I have no dates available to me as to when the new plans will be announced. I know that the team are currently reviewing the service features and pricing of our non-Genius residential plans and that we are getting closer to a release.

Cheers,

Cam

It is a real shame that it's taking so long. I have also given notice to cancel after several years of good service, the last 8 months have been a nightmare. Six months of emails and complaints with Orcon denying I had speed issues, then when I post on thier Facebook page, I finally get answers and my speed issue was resolved. I've also complained about the pricing and have given Orcon lots of oppotunity to keep my custom. The retention team offered very liitle for me stay, in fact the best they could offer was around $125 a month for the same data when there are others offer double for much less... I am now counting down the days of my 30 day notice and have signed with Snap on the VDSL2 service and I'm keeping my POTS too.

Yorkshirekid

193 posts

Master Geek
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#643006 19-Jun-2012 10:32

Had enough.

Started with Slingshot today. Paying $20 less for 20GB more than I had on my plan with Orcon. [go figure].

Yet to assess speeds and service.

(Mod edit : Refer to companies by their correct name - XPD)

[IF YOU DON'T KNOW, YOU DON'T KNOW]

BJ42

11 posts

Geek

#644280 21-Jun-2012 14:45

I just had to give my 30 days notice. I'm moving house and all Orcon could offer was Genius with less data (30GB) at more cost ($75) than the Bronze plan special I'm on now. I said I'd stay if they could give me more data for that $75, but they can't.

It's a shame really because their net side has been pretty consistent. The phone side was a bit of a nightmare with problems calling local numbers.

And now the hunt for a new provider begins.

Yorkshirekid

193 posts

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#645670 25-Jun-2012 08:47

Brief update - STILL not connected. After various delays and issues it turns out my Linksys WAG200G modem doesn't cut it for Slingshot. Awaiting them sending me thier modem and i'll see what happens.

[IF YOU DON'T KNOW, YOU DON'T KNOW]

BJ42

11 posts

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#645777 25-Jun-2012 11:27

I have gone to Slingshot. Got a good deal on data (200GB) and phone for cheaper than I'm paying now on Orcon. Shame Orcon was so inflexible with retension because I would have stayed otherwise.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

moxpearl

125 posts

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#646159 26-Jun-2012 08:14

Looking on some other forums.. other people seem to be having the same problem as me..

PottsyNZ

336 posts

Ultimate Geek
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#646176 26-Jun-2012 08:52

Yeah same here, what happened to $99?

Kyanar

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#646177 26-Jun-2012 08:54

PottsyNZ: Yeah same here, what happened to $99?

$113 sounds almost like $99 + GST... ?

PottsyNZ

336 posts

Ultimate Geek
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#646187 26-Jun-2012 09:02

Kyanar:
PottsyNZ: Yeah same here, what happened to $99?

$113 sounds almost like $99 + GST... ?

Except in NZ prices are GST Inc unless otherwise stated..

Snackos

243 posts

Master Geek
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#646256 26-Jun-2012 10:52

moxpearl: Looking on some other forums.. other people seem to be having the same problem as me..

Yeah same as me. I think they've added that extra 30gb pack by mistake.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

PottsyNZ

336 posts

Ultimate Geek
+1 received by user: 23

#646511 26-Jun-2012 17:11

Problem confirmed by Orcon

moxpearl

125 posts

Master Geek
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#646596 26-Jun-2012 19:47

Orcon getting ripped apart atm on target

Snackos

243 posts

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#646624 26-Jun-2012 20:15

For what?

mattwnz

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#646633 26-Jun-2012 20:27

Snackos: For what?

They allegedly sent someone to baycorp, but it was allegedly an admin error. They appear to have cleared it up in the end.ISPs being mentioned in a TV program seems to help these TV programs rate well.

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