Orcon staff escaped their cages (office evacuated)

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon staff escaped their cages (office evacuated)

sampler

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#98218 27-Feb-2012 10:53

Was just trying to contact Orcon on their main 0800 13 14 15 number, got a nice message telling me that the staff have evacuated the building.

Hope everyone there is safe and well.

Cheers

Lee

johnr

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#587254 27-Feb-2012 11:03

They must be off to the pub!

GeekGuy

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#587255 27-Feb-2012 11:06

off to Manilla ?

sampler

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#587257 27-Feb-2012 11:07

Just checked their twitter page, says there is something wrong with their phone system.
So might not be as dramatic as the message suggests.

bameron

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#587259 27-Feb-2012 11:09

Hey guys,

We were experiencing some issues with our phone system this morning and this should be fixed as I'm typing this right now.

My sincere apologies for any inconvenience.

Cheers,

Cam

Bteam

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#588020 28-Feb-2012 20:59

You're experiencing issues with your phone system? Did you know your Orcon business customers are always experiencing them?

Since day 1 when a 2nd caller calls the no. the beeps on the line and this masks some of the words of the present caller. Currently we have no voicemail message notification. The dodgy digital line fails regularly and the quality is marginal. To talk with the call centre about these things usually involves a 20 minute wait and they're never resolved.

Sad but true

johnr

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#588024 28-Feb-2012 21:08

Bteam: You're experiencing issues with your phone system? Did you know? your Orcon business customers are always experiencing them?

Since day 1 when a 2nd caller calls the no. the beeps on the line and this masks some of the words of the present caller. Currently we have no voicemail message notification. The dodgy digital line fails regularly and the quality is marginal. To talk with the call centre about these things usually involves a 20 minute wait and they're never resolved.

Sad but true

Sorry is this related to the topic of calling Orcon?

sampler

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#588027 28-Feb-2012 21:12

Part of the B Team ?

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Bteam

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#588273 29-Feb-2012 12:36

Yes, post was related to calling Orcon and how it never resolves any issues with their business lines.
How ironic that Orcon had problems with its phone lines causing an evacuation when my business has regular issues with Orcon's services but we have to carry on working.
Shouldn't respond to forum shooting from the lip however and probably not posted to correct thread.

Beccara

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#588305 29-Feb-2012 13:35

bameron: Hey guys,

We were experiencing some issues with our phone system this morning and this should be fixed as I'm typing this right now.

My sincere apologies for any inconvenience.

Cheers,

Cam

How about you tell the truth and that your entire phone network has been in flames for over a week affecting your client's including Kordia?

Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated

xpd

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#588349 29-Feb-2012 14:33

The original query/comment has been resolved/answered. This thread is now locked.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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