IPv6 not working on Edge Router Lite - works fine on Fritzbox

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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › IPv6 not working on Edge Router Lite - works fine on Fritzbox

mentalinc

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#238142 4-Jul-2018 19:18

Hi We've had some discussions back and forward on the Ubiquiti Edgerouter Tutorial thread below. https://www.geekzone.co.nz/forums.asp?forumid=66&topicid=205740&page_no=22#2048920

Seems two of us are having issues when using the same config setup as a known working IPv6 connection.

The working connection has static IP, the two that aren't working don't have a static IP setup.

Prefix-length is /56 MTU is 1500 Firewall is allowing icmpv6 and 546 and 547

When i had prefix of /48 devices would receive a IPv6 address but they couldn't route traffic at all, not even the edge router. Any thoughts on what the issue could be?

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

freitasm

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#2049236 4-Jul-2018 20:32

Are you using DHCPv6-PD or manually setting the address?

mentalinc

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#2049242 4-Jul-2018 20:44

DHCPv6-PD

With a non static it's not possible to set manually as every reboot issues a new range - the IPv6 is not sticky.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

matisyahu

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#2049385 5-Jul-2018 01:31

mentalinc: DHCPv6-PD With a non static it's not possible to set manually as every reboot issues a new range - the IPv6 is not sticky.

What happens when you set the MTU to 1492?

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

mentalinc

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#2049466 5-Jul-2018 09:46

Same result. no IP's being assigned to devices, but eth2 has a /56 assigned to it.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

BlackHand

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#2049593 5-Jul-2018 10:45

Checked with Chorus and supposedly i'm not affected by the Chorus ONT IPV6 issue so i'm back in the same boat as @mentalinc

mentalinc

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#2049679 5-Jul-2018 12:06

Also confirmed I'm not impacted by the bug chorus are experiencing...

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

michaelmurfy

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#2049687 5-Jul-2018 12:11

Could one of you please run a backup of your configuration / factory reset and run the wizard?

Michael Murphy | https://murfy.nz
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mentalinc

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#2049697 5-Jul-2018 12:15

I have done that several times over

Reset config from menu
Reset device using reset button

Run the Wizard then the extra commands per the guide.

Same result, no IPv6

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

BlackHand

131 posts

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#2050250 6-Jul-2018 08:22

Did the complete reset last night and just loaded the basic config as per the example and still nothing (had ipv6 on bigpipe before/same router with no issues), I have a feeling the problem must be some configuration issue at 2degrees side on my account.

mentalinc

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#2050356 6-Jul-2018 10:59

I also had IPv6 working fine with bigpipe with no issues.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

BlackHand

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#2050623 6-Jul-2018 15:20

After a long call with a patient 2degrees call centre agent my issue is finally resolved, they removed ipv6 and re-added it to my account and everything is operational now.

mentalinc

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#2050653 6-Jul-2018 16:13

Awesome will give them a call myself.

Do you have the CSR name by chance? (please PM if you do not in public fourm)

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

BlackHand

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#2050690 6-Jul-2018 17:49

No idea who the CSR was but they weren't technical but kept putting me on hold to speak to some team lead person, sorry I also forgot to mention they told me to use prefix-length /48

set interfaces ethernet eth0 vif 10 pppoe 0 dhcpv6-pd pd 0 prefix-length /48

mentalinc

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#2050693 6-Jul-2018 18:00

Cool have sent support an email, will update prefix which last gave everything an address but traffic wouldn't route

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

mentalinc

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#2050919 7-Jul-2018 07:40

@michaelmurfy

Suggest you add a section to your great guide.

If you have followed the process and have tried both /56 and /48 per the below lines

set interfaces ethernet eth0 vif 10 pppoe 0 dhcpv6-pd pd 0 prefix-length /48

Reach out to 2degrees and get them to remove and re-add IPv6 to your account as we're both now sorted with IPv6 after that change by their support teams

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

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