So my son is down in the dumps due to facing really high ping on his game of choice (Valorant); he's normally on the Sydney server, where in the last couple of days it's gone up from around 39 to 300. Apparently no change in typical ping to other servers like Singapore. As per this thread and my own earlier post, he hit this problem a few weeks back too.

We've gone through the various checks suggested by the Valorant help desk (using Ethernet; changing DNS etc), but it's no better. There's been no change to our home networking in that time, but there has been a recent update to Valorant - that said, he also reports high ping to the Aus CSGO servers.

I noticed the thread of high ping to US servers over the weekend, but wondered if others have noticed recent problems with Australia?

Also, can anyone advise what my best way of providing 2D with evidence of this? That other thread suggests 'race routes/ping results would be useful to assist 2d in working through routes/peering etc', so what should I provide them when I lodge a fault?

Edit:

Does the following help, or do I need to get the kind of info on that thread? (And, if so, what's the best way to do that?)

Thanks heaps.

Pinging 43.229.65.1 with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 43.229.65.1:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
Control-C
^C
C:\Users\Admin>

Tracing route to 43.229.65.1 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  fritz.box [192.168.1.1]
  2     3 ms     3 ms     2 ms  108.7.69.111.static.snap.net.nz [xxx.xxx.xxx]
  3    20 ms    13 ms    14 ms  154.18.104.42
  4     *        *        *     Request timed out.
  5    48 ms    47 ms    48 ms  be2189.ccr51.syd01.atlas.cogentco.com [154.54.88.198]
  6    94 ms    92 ms    93 ms  be2429.ccr51.per01.atlas.cogentco.com [154.54.88.141]
  7   140 ms   139 ms   140 ms  be2428.ccr31.sin01.atlas.cogentco.com [154.54.88.138]
  8   174 ms   173 ms   174 ms  be2923.ccr21.hkg02.atlas.cogentco.com [154.54.87.226]
  9   242 ms   241 ms   241 ms  hgc.demarc.cogentco.com [154.18.4.226]
 10   168 ms   168 ms   167 ms  218.188.104.34
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.