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Topic # 223150 15-Sep-2017 11:47
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2degrees is changing out old technology for new and shutting down 2G services on its nationwide mobile network in March 2018.

2G, or second generation wireless technology, is a mobile communications standard that offers calling, SMS and limited data transmission. It became commercially available in 1991 and has since been superseded by 3G and 4G technologies, with 5G the expected next standard.

2degrees CEO Stewart Sherriff says that while 2G is a dated technology and it makes sense to replace it with 4G services that customers increasingly demand, the company is mindful that there are still some customers with 2G only phones and devices.

“While our 2G customers make up a small and declining percentage of our overall customer base there are still a few 2G devices out there, some in gloveboxes as barely used back-up phones. While we are making this change to better serve the majority of our customer’s needs, we are also committed to helping 2G customer’s upgrade.”

2degrees has not sold 2G mobile phones since 2015 and Mr Sherriff says the company has been actively encouraging 2G customers to move to 3G and 4G phones for the past year. 2G customers will now have six months to upgrade.

“We think 6 months is enough time for people to make the change without forgetting that they need to, we will be contacting 2G customers multiple times to help them upgrade their devices”

Telecommunications companies world-wide have been moving away from 2G technologies based on the explosion of smart phone use and data consumption.

Mr Sherriff says the closure will also impact ‘machine-to-machine devices’ such as some payment terminals and GPS devices, but the company will work directly with its machine-to-machine customers, some of whom already have upgrade paths in place.

“Our focus over the next few weeks will be communicating with customers about the change and making it easy for them to upgrade devices and phones.”

Mr Sherriff says that a good guide for customers is that generally speaking 2G only mobiles are not smartphones.

2degrees has set up a webpage where customers can check if their mobile phone is a 2G handset and review their upgrade options at 2dm.co.nz/2g.

ENDS

Will you need to upgrade your phone?

· When your mobile device is turned on, check the top of your phone (next to the phone’s signal bar indicator). If you only ever see a 2G, Edge, E or GPRS, then it is highly likely you have a 2G device or that your device settings are locked to 2G.

· If you see a 3G, H+, 4G or LTE on the top of your phone (next to the phone’s signal bar indicator), then you have 3G or 4G compatible device and should be fine.




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  Reply # 1866785 15-Sep-2017 11:49
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Fantastic move good to see @2Degrees hope VodafoneNZ do the same

 

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  Reply # 1866788 15-Sep-2017 11:53
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So what about those in areas with no 3G coverage ? Tough luck ? 





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  Reply # 1866789 15-Sep-2017 11:55
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xpd:

 

So what about those in areas with no 3G coverage ? Tough luck ? 

 

 

How many areas have no 3G coverage? I suspect zero if any they will go throw 3G on the site

 

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  Reply # 1866792 15-Sep-2017 11:56
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I'm glad I didn't try to hunt down one of them new Nokia 3310 phones


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  Reply # 1866801 15-Sep-2017 12:10
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2G was their EDGE network yeah?




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  Reply # 1866803 15-Sep-2017 12:14
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corksta: 2G was their EDGE network yeah?

 

Edge is counted as 2.5g if i remember correctly, but yes they will be closing it down.


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  Reply # 1866811 15-Sep-2017 12:37
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Great to see 2d doing this.

 

 

 

Being the lowest of spectrum ownership between the big 3, makes total sense to push towards effective use.

 

Who seriously uses 2G these days apart from the M2M stuff.

 

 

 

Checking my phone, i average sub 1% of time on 2G and most of that will be driving home when I'm in valleys where signal doesn't propagate all that well with towers being 2G/3G (no 4G yet)





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  Reply # 1866813 15-Sep-2017 12:41
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hmm I wonder what some of these GPS devices use, they'd be gprs wouldn't they?  That's 2g isn't it?





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  Reply # 1866831 15-Sep-2017 12:52
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With the spectrum they will free up with switching GSM/EDGE off, is it safe to assume they will just expand 3G capacity or is there an LTE band which could take its place?


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  Reply # 1866834 15-Sep-2017 12:54
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davidcole:

 

hmm I wonder what some of these GPS devices use, they'd be gprs wouldn't they?  That's 2g isn't it?

 

 

GPRS, Edge etc is all 2g.  So yes gprs will also go.

 

 


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  Reply # 1866841 15-Sep-2017 13:02
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DjShadow:

 

With the spectrum they will free up with switching GSM/EDGE off, is it safe to assume they will just expand 3G capacity or is there an LTE band which could take its place?

 

 

Any 1800 MHz spectrum should be refarmed towards LTE usage and I don't think there is much LTE at 900 MHz yet, so ideal candidate to refarm to 3G.

 

To be honest, the 2G carries are pretty narrow in their bandwidth, so won't offer a massive boost in capacity in these refarmed bands. 


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  Reply # 1866847 15-Sep-2017 13:10
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So those two vehicle trackers I just bought are now redundant - bugger!


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  Reply # 1866848 15-Sep-2017 13:12
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SumnerBoy:

 

So those two vehicle trackers I just bought are now redundant - bugger!

 

 

 

 

yeah me too.  Looking for a replacement.  Hopefully with similar protocol.





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  Reply # 1866858 15-Sep-2017 13:25
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Vodafone still have 2G?

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  Reply # 1866860 15-Sep-2017 13:29
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Yep - that is an option - but 2D have a great plan where you can data share so my trackers effectively run for free. Probably cheaper in the long run to buy a new device rather than pay $6/mnt per device for VF SIMs.


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