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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Akamai Access Issues?
SamF

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#252967 19-Jul-2019 14:02
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Hey guys,

 

Anyone else having issues accessing some Akamai cached sites?  eg;

 

- Steam - via the app or store.steampowered.com?
- Microsoft Support - support.microsoft.com

 

Doesn't seem to work for me on my 2D fibre connection, but does via Skinny Mobile Data.

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xpd

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  #2279655 19-Jul-2019 14:21
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All good on BigPipe.

 

Can you ping steampowered.com ?

 

 




XPD / Gavin

 

LinkTree

 

 

 



Stu

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  #2279656 19-Jul-2019 14:21
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Link fine for me just now on a 2Degrees Fibre connection.




People often mistake me for an adult because of my age.

 

Keep calm, and carry on posting.

 

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evilonenz
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  #2279657 19-Jul-2019 14:23
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Same issue for me on 2degrees fibre in Auckland.

 

They begin to load, then just get the constant spinning. Was having similar issues yesterday afternoon.




Smokeping

 

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SamF

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  #2279660 19-Jul-2019 14:29
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Yes, can ping fine, but I have the same symptoms as @evilonenz.

 

Sometimes I get a partial page load.

 

Doesn't 2D run their own Akamai server?  I'm trying to look it up, but Akamai.com is also having issues haha.

SamF

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  #2279662 19-Jul-2019 14:33
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Ah, if I change my DNS server to a non-2D international one it works fine, which I think proves that it's an Akamai caching issue.

 

@NickMack?

Stu

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  #2279665 19-Jul-2019 14:38
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Now on the laptop and both links still seem to load fine (2Degrees Fibre, Auckland). Must be intermittent, or localised?




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SamF

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  #2279667 19-Jul-2019 14:41
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Still an issue for me.

evilonenz
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  #2279669 19-Jul-2019 14:43
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Yup, this is what both pages present when using 2degrees DNS:

 

 

Pings are fine, just getting stalls when attempting to load page content (Checking via F12 - Network).




Smokeping

 

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NickMack
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  #2279673 19-Jul-2019 14:52
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Hi All,

 

Got it - Team escalating to Akamai  - We are commissioning new caches in Mt Eden and Forest Hill as part of our RWC preparation, we suspect Akamai hasn't quite done something correctly.

 

Nick.




https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz 

evilonenz
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  #2279675 19-Jul-2019 14:53
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Thanks @NickMack!




Smokeping

 

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Quic - Use code R536299EPGOCN at checkout for free setup
Contact Energy - Use code FRTQDXB for $100 credit

NickMack
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  #2279684 19-Jul-2019 15:18
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Hiya,

 

 

 

The new caches should be serving up content, for those those experiencing an issue, if you can load your browser and goto support.microsoft.com. Goto Task Manager (ALT/CTL/DEL and select Task Manager), Click Performance, down the bottom select Open Resource Manager. 

 

Select Browser (IE (IExplore.exe)/Chrome) in CPU Tab

 

Select Network Tab

 

and post the screenshot as per below, we can then confirm which cache you are hitting.

 

 

 

 

 

 

Nick.




https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz 

HP

 
 
 
 

Shop now for HP laptops and other devices (affiliate link).
SamF

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  #2279693 19-Jul-2019 15:58
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Updated:  Sorry, previous shot was loading both Steam and Microsoft sites.  This shot has more servers too for some reason!

 

evilonenz
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  #2279696 19-Jul-2019 16:08
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This was loading support.microsoft.com only.

 




Smokeping

 

Referral Links:

 

Quic - Use code R536299EPGOCN at checkout for free setup
Contact Energy - Use code FRTQDXB for $100 credit

NickMack
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  #2279698 19-Jul-2019 16:10
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Thanks Sam - Just confirming, you are using our DNS ?




https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz 

SamF

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  #2279699 19-Jul-2019 16:13
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NickMack:

 

Thanks Sam - Just confirming, you are using our DNS ?

 

 

 

 

Yes, just confirmed I'm using:

 

202.37.101.2
202.37.101.1

...in that order.

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