Anyone know what is going on with Domains4less and its sister companies that come under Internet Services Group Ltd?  Have had horrendous problems with Domains4less over the last week.  There was a tgime when their support was reasonable but those days seem to be gone.  One of my client's domains has been going in to suspension every morning for the last six days and they have managed to lock out the control panel access.  Each suspension requires a couple of very frustrating hours online dealing with very limited intellect and obtuse support people.

It appears that the problem occurred when they tried to upgrade Plesk on that server and have since rolled back.  But of course they will not admit that.  The fact that after six days they have not fixed the problem is just ever so slightly frustrating.  Of course you cannot talk to a real person on the phone, they have engineered that to perfection.  Finally this morning I rang one of the sister companies who do have a phone number and spoke to a person named "Tony" who refused to give me his last name and told me that they don't provide telephone support.  I advised him that I was no longer looking for support but rather wished to lodge a complaint with senior management.  What a clown this guy was.  The funniest part is that he told me it was illegal for me to be recording the call but was unable to cite any legislation to support that.

However the most concerning part of all this is that if you check the Companies office register, Internet Services Group Ltd was struck off the register on 31 August 2015, although the isgl.co.nz website still shows them trading as a limited liability company.  Anyone know anything about the two (former) directors Adrian Grant and Robert Rolls?

But the real issue that needs to be clarified is whether they are in trouble or not?  Perhaps the time has come to start moving domains away from all of their companies before it is too late?