Hi guys,

I've got the accounts department constantly on my back about how slow Xero is.  We're on a 100/100 business fibre connection and have no problems with congestion on internal networks.  It's still slow on new workstations with new browsers.  I've tried using different browsers, eliminating internal network hardware.

We get the "Oops!  That wasn't meant to happen" message more and more frequently which is disturbing the workflow and productivity and also suggests the issue might be on their end and not mine.

Is anyone else having the same issue within their small business/home operation?

Thanks!

EDIT:
I've found something that may be related: https://community.xero.com/business/discussion/12505035/

These "platform changes" have been in progress since July.

EDIT 2: Blog post for infrastructure changes: https://www.xero.com/blog/2016/07/xeros-platform-structure-history/