Vultr server downtime and how to mitigate it.

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martyyn

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#2583213 12-Oct-2020 16:56

There was nothing scheduled that I was aware of and I received an email a couple of hours later with

"Our monitoring system indicated an issue with the hardware node hosting the instances listed in this email. Our engineering team has investigated the issue and initiated a restart of the host node in question."

freitasm

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#2583216 12-Oct-2020 17:08

Well, that says a bit. They probably noticed something not quite right, didn't get a good diagnosis and went with the "turn it off and on again" to fix it...

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martyyn

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#2583218 12-Oct-2020 17:12

That was my take on it.

cyril7

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#2583326 12-Oct-2020 20:20

Hi, my only comment is that the instances I have in Vultr have been near faultless, or at least not that I have have noticed. I am sure there are better (read higher availability) solutions out there and possibly for same/similar $, however based on what we are paying for these machines, I personally don't have any reason to complain, YMMV

Cyril

bigalow

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#2584018 13-Oct-2020 23:29

i been using vultr for about 5 years

never had a 24 hr down time the max is about 5min or so

BlakJak

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#2584020 13-Oct-2020 23:37

I saw evidence of a few small interruptions to my vultr machine last week but on the whole have found their service does what it claims to do and their support, when engaged, have been decent. No real complaints.

Indeed, engineer your services to use redundant service providers if you want higher levels of resilience. Perhaps outside of Vultr entirely, and consider the upstream ISP dependencies as well.

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