Samsung Galaxy SIII Discussion and Owners Thread

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268 posts

Ultimate Geek
+1 received by user: 2

#635280 4-Jun-2012 00:23

Tried integerisnumbers method. All colours seem fine.

And nope it's 720p video. The issue is also prelevant in the menus and other apps. Basically anywhere black is shown. It looks real bad, as if the screen needs wiping underneath or some weird dirty filter has been put on.

Are you sure I shouldn't worry?

Edit-

Can others check for this effect in dark menus and perhaps a black image. Wouldnt mind going in for a replacement...

domonation

12 posts

Geek

#635281 4-Jun-2012 00:35

I cant seem to find the S3 on the Noel Leeming website.
How should i order it?

Thanks

defragger

268 posts

Ultimate Geek
+1 received by user: 2

#635285 4-Jun-2012 00:51

domonation: I cant seem to find the S3 on the Noel Leeming website.
How should i order it?

Thanks

You have to go instore and order one in. Make sure you ask for 20% off the retail price otherwise they will be happy to charge you the full amount.

domonation

12 posts

Geek

#635286 4-Jun-2012 00:52

how much is the full price at the moment?

NZtechfreak

4649 posts

Uber Geek
+1 received by user: 461

Trusted

#635287 4-Jun-2012 00:54

defragger: Tried integerisnumbers method. All colours seem fine.

And nope it's 720p video. The issue is also prelevant in the menus and other apps. Basically anywhere black is shown. It looks real bad, as if the screen needs wiping underneath or some weird dirty filter has been put on.

Are you sure I shouldn't worry?

Edit-

Can others check for this effect in dark menus and perhaps a black image. Wouldnt mind going in for a replacement...

For reference the 720p is fairly irrelevant to the question in hand, it's really the bitrate that matters. I've seen some shockingly low bitrate 720p material and although there are still 1280x720 pixels represented on screen they're "rubbish pixels" because of the lossy compression.

In any case, in relation to your problem it sounds like more than black crush if it's affecting menus and so forth, I'd take it in to be looked at I think.

Twitter: @nztechfreak
Blogs: HeadphoNZ.org

IntegerIsNumber

877 posts

Ultimate Geek
+1 received by user: 2

#635289 4-Jun-2012 01:01

NZtechfreak:
defragger: Tried integerisnumbers method. All colours seem fine.

And nope it's 720p video. The issue is also prelevant in the menus and other apps. Basically anywhere black is shown. It looks real bad, as if the screen needs wiping underneath or some weird dirty filter has been put on.

Are you sure I shouldn't worry?

Edit-

Can others check for this effect in dark menus and perhaps a black image. Wouldnt mind going in for a replacement...

For reference the 720p is fairly irrelevant to the question in hand, it's really the bitrate that matters. I've seen some shockingly low bitrate 720p material and although there are still 1280x720 pixels represented on screen they're "rubbish pixels" because of the lossy compression.

In any case, in relation to your problem it sounds like more than black crush if it's affecting menus and so forth, I'd take it in to be looked at I think.

+1. Yeah what he said.
If you use the testing mode *#0*# and found nothing wrong with your black then my best bet is your video could be encoded in some funky format and so different codec on the phone decoding it differently. Otherwise if you can see black line in "Vibrate Black" test mode then it will be black crush or just glue behind the Amoled screen or worst case scenario is defective screen. I have this black thing in the background on my S2 as well but only detectable when it is in black. Test it with menu and 1080p video or black image.

Let us know the results.

Dyson

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IntegerIsNumber

877 posts

Ultimate Geek
+1 received by user: 2

#635292 4-Jun-2012 01:10

domonation: how much is the full price at the moment?

Full price without discount is $1050 =16GB/ $1150 =32GB

*$1350-$1500=64GB (*somewhere there for 64GB, this one is only a guesstimate)

domonation

12 posts

Geek

#635293 4-Jun-2012 01:12

If I preorder it, roughly how long will it take for it to be delivered?

Also, is it worth getting the S3?

Thanks

NZtechfreak

4649 posts

Uber Geek
+1 received by user: 461

Trusted

#635294 4-Jun-2012 01:18

domonation: If I preorder it, roughly how long will it take for it to be delivered?

Also, is it worth getting the S3?

Thanks

Yes, perhaps some reading will help you decide: http://www.androidnz.net/2012/06/samsung-galaxy-s-iii-real-user-review.html

Twitter: @nztechfreak
Blogs: HeadphoNZ.org

defragger

268 posts

Ultimate Geek
+1 received by user: 2

#635296 4-Jun-2012 01:50

Alright I missed the black vibration test. Can see black lines and smudges when I carried it out. Same with a black image. The ink like lines are always in exactly the same place. It's not something that goes away and comes back, but is always present in dark black environments e.g menus, bootup screen etc Googled a few things and it does sound like black crush. But then again not sure.

What shall I do? I mean if everyone is experiencing some form of this problem then it's okay, but if I'm the only one in this thread that has it then maybe not so much.

What's the policy on replacement? I don't want to go into WHS and them telling me to sort it out with Samsung.

Man I never have luck with smartphones. Always have day one issues of some sort :(

avecha

209 posts

Master Geek
+1 received by user: 1

#635297 4-Jun-2012 02:05

defragger: Alright I missed the black vibration test. Can see black lines and smudges when I carried it out. Same with a black image. The ink like lines are always in exactly the same place. It's not something that goes away and comes back, but is always present in dark black environments e.g menus, bootup screen etc Googled a few things and it does sound like black crush. But then again not sure.

What shall I do? I mean if everyone is experiencing some form of this problem then it's okay, but if I'm the only one in this thread that has it then maybe not so much.

What's the policy on replacement? I don't want to go into WHS and them telling me to sort it out with Samsung.

Man I never have luck with smartphones. Always have day one issues of some sort :(

Just remember 'your' contract is with WHS, 'their' contract is with Samsung. They should replace it then sort it out themselves with Samsung.

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0verdose05

102 posts

Master Geek
+1 received by user: 4

#635308 4-Jun-2012 08:08

Just don't expect to get a new unit for a few weeks at least.

defragger

268 posts

Ultimate Geek
+1 received by user: 2

#635334 4-Jun-2012 09:38

Just remember 'your' contract is with WHS, 'their' contract is with Samsung. They should replace it then sort it out themselves with Samsung.

Ugh rang one of their store up in Hamilton (I bought the phone in Tauranga while I was back home for the weekend). They want me to ring Samsung and get some sort of reference number. I said that I don't want to deal with them but they said that Samsung like to give a reference number to make it easier to get a replacement.

I'm going to try to go instore and sort it out.

EDIT: Found someone having a similar issue with the Galaxy Note. This is pretty much how exactly how my screen looks with the same amount of lines, if not more.

Black Crush?

IronH

398 posts

Ultimate Geek
+1 received by user: 79

#635351 4-Jun-2012 10:25

welcome to one of the flaws of AMOLED screens. It's a pretty common problem (google "AMOLED black splotches or blobs"). My S2 also had that issue though with only two splotches and was only visible in the dark with black backgrounds.

defragger

268 posts

Ultimate Geek
+1 received by user: 2

#635358 4-Jun-2012 10:32

IronH: welcome to one of the flaws of AMOLED screens. It's a pretty common problem (google "AMOLED black splotches or blobs"). My S2 also had that issue though with only two splotches and was only visible in the dark with black backgrounds.

Yeah, the spots on my phone are pretty bad. Some long lines going across the screen. I'll try to get a replacement and hopefully there are no issues. Don't mind waiting.

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