HTC One M7 (2013) owners' discussion

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2120 posts

Uber Geek

#1170055 6-Nov-2014 14:44

A lot of my camera features are missing with the latest update (using HTC camera)

Anyone else have that same issue?

Wade

2225 posts

Uber Geek

#1190009 6-Dec-2014 23:51

Couldn't be bothered waiting for OTA so have just finished installing and setting up Lollipop on my M7. I'm running stock GPe version and it's lovely :D

macuser

2120 posts

Uber Geek

#1195105 10-Dec-2014 18:19

Wade: Couldn't be bothered waiting for OTA so have just finished installing and setting up Lollipop on my M7. I'm running stock GPe version and it's lovely :D

Me too, it's great...very smooth

lokhor

2858 posts

Uber Geek

Trusted

#1195409 11-Dec-2014 09:16

My HTC One stopped working for phone calls, the calls would connect but there was no audio either way. I flashed back to stock using Guru Reset but after the OTA update it got stuck in a boot loop so I tried to factory reset and now it won't boot at all :/ I think its still covered under 2 year warranty so going to try getting it repaired.

All comments are my own opinion, and not that of my employer unless explicitly stated.

seaphorm

22 posts

Geek

#1195796 11-Dec-2014 19:38

My one also stopped being able to make phone calls... The internet said it was a Google play services update that did it. Clearing it's cache and data then restarting sorted it for now...

lokhor

2858 posts

Uber Geek

Trusted

#1196116 12-Dec-2014 10:26

seaphorm: My one also stopped being able to make phone calls... The internet said it was a Google play services update that did it. Clearing it's cache and data then restarting sorted it for now...

Did yours connect and just have no audio or would it not connect to calls?

btw I found the thread on XDA http://forum.xda-developers.com/htc-one/help/sound-speeh-calls-t2964128

Wish I had seen this sooner! might still have a working phone otherwise

All comments are my own opinion, and not that of my employer unless explicitly stated.

seaphorm

22 posts

Geek

#1196533 12-Dec-2014 19:27

Mine connected, but there was no audio so no ringtone, and the Mic didn't work. I knew it was software because Skype and viber worked as usual and I use them quite a bit. So it was always going to be a case of tracking down the culprit in recent updates... Xda helped that!

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freitasm

BDFL - Memuneh
79295 posts

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Geekzone

Lifetime subscriber

#1200189 18-Dec-2014 21:27

An update is available now for audio issues during voice calls:

Also HTC says Android 5.0 should be available from early january for this model - of course depending on telcos :(

emb83

3 posts

Wannabe Geek
Inactive user

#1200279 19-Dec-2014 05:40

2 weeks ago I dropped my HTC One S and the screen cracked. I brought it to a shop to get fixed (they replaced the whole screen) but now the sound is completely broken :(

The guy in the shop has tried another screen and it also doesn't work. So now he's saying it must have been broken before as there's no other explanation. I'm 100% sure the sound was working when I brought it in. Does anyone else have any experience of this or possibly know what the problem could be? I'd really appreciate some advice!

Dingbatt

6756 posts

Uber Geek

Lifetime subscriber

#1200942 20-Dec-2014 08:42

freitasm: An update is available now for audio issues during voice calls:

Also HTC says Android 5.0 should be available from early january for this model - of course depending on telcos :(

Installed this update. Had problems last week with in call audio so this will hopefully resolve it. Is your One still running like a dog, Mauricio? Mine isn't encrypted but is really starting to bog down at the moment. Perhaps it's just got to much loaded on it and needs a reset. Otherwise I feel a 2015 upgrade coming on :-)

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

Indio

153 posts

Master Geek

#1200950 20-Dec-2014 09:23

Dingbatt:
freitasm: An update is available now for audio issues during voice calls:

Also HTC says Android 5.0 should be available from early january for this model - of course depending on telcos :(

Installed this update. Had problems last week with in call audio so this will hopefully resolve it. Is your One still running like a dog, Mauricio? Mine isn't encrypted but is really starting to bog down at the moment. Perhaps it's just got to much loaded on it and needs a reset. Otherwise I feel a 2015 upgrade coming on :-)

Is this upgrade M7-specific? My M7 has no SIM card but I was able to download and install this upgrade using wifi. I also notice that the M7 is running Android 4.4.3/S/W No 6.11.980.10 while my M8 is on 4.4.4, S/W No 3.32.710.9

freitasm

BDFL - Memuneh
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Geekzone

Lifetime subscriber

#1201003 20-Dec-2014 11:22

Dingbatt:
freitasm: An update is available now for audio issues during voice calls:

Also HTC says Android 5.0 should be available from early january for this model - of course depending on telcos :(

Installed this update. Had problems last week with in call audio so this will hopefully resolve it. Is your One still running like a dog, Mauricio? Mine isn't encrypted but is really starting to bog down at the moment. Perhaps it's just got to much loaded on it and needs a reset. Otherwise I feel a 2015 upgrade coming on :-)

I have reset it to remove encryption and it's running a lot better now. The only problem I noticed (after having used a Lumia for a month) is that voice calls had... no voice. This update appeared just when I noticed the problem, probably introduced by the update just before that.

Indio: Is this upgrade M7-specific? My M7 has no SIM card but I was able to download and install this upgrade using wifi. I also notice that the M7 is running Android 4.4.3/S/W No 6.11.980.10 while my M8 is on 4.4.4, S/W No 3.32.710.9

Yes, this is for the M7 only and it's not a full OS update. I wouldn't worry about not having 4.4.4 as 5.0 should be just around the corner.

Pretty happy with the HTC One M7 - it had pretty good updates over the last year and if it gets 5.0, even if it's the last one, it will be a good run.

Wade

2225 posts

Uber Geek

#1201030 20-Dec-2014 12:23

^^^ I have to agree, the M7 is still a very capable phone

I had the misfortune of cracking the glass recently which gave me the opportunity to convert from Silver to Black housing so i now have a black M7 that looks and feels like brand new running stock google 5.0.1, i couldn't be happier :D

One minor gripe though, on GPe 5.0.1 the capacitive buttons do not light up so using at night time is a bit of a touchy feely scenario, hoping it gets fixed next OS update

Zub

147 posts

Master Geek

#1203476 24-Dec-2014 23:05

Merry Christmas eve everyone.
I seem to be getting an OTA software update to 6.111.980.12 (183.47MB) at the moment. I think it said it was about to voice/sound issue again. So anyone still having troubles even after the last patch, you might want to try this one perhaps.

Dingbatt

6756 posts

Uber Geek

Lifetime subscriber

#1204745 28-Dec-2014 08:56

Zub: Merry Christmas eve everyone.
I seem to be getting an OTA software update to 6.111.980.12 (183.47MB) at the moment. I think it said it was about to voice/sound issue again. So anyone still having troubles even after the last patch, you might want to try this one perhaps.

Voice problems seemed to have stopped but installed .12 over .10 anyway. One is still running like cold treacle at the moment so I feel a factory reset coming on.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

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