Galaxy Note 9 Announcement And Owners Thread

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330 posts

Ultimate Geek
+1 received by user: 13

#2081552 30-Aug-2018 17:18

I use my phone for many projects and research which involves a lot of usage. Especially with the browser and apps line microsoft word, which runs way better on the note 9.

hackdrag0n

47 posts

Geek
+1 received by user: 4

#2081587 30-Aug-2018 17:27

After spending a week with the device I can safely say that I'm very happy with it overall. The only thing that's a little annoying is that notification sounds seem a little bit too quiet and I don't always hear them. Is this Samsung's way of pushing me towards buying a smart watch?

landcruiserguy

776 posts

Ultimate Geek
+1 received by user: 137

#2081592 30-Aug-2018 17:43

Work just have me iPhone 8 because i am no longer allowed to run Skype for business on my personal device. It just looks so tiny and the bezels look so huge next to my new pocketable laptop.

fabianz03

78 posts

Master Geek
+1 received by user: 5

#2082077 31-Aug-2018 21:27

I wonder what resolutions do you guys set your Note 9 in?

I have mine currently set at WQHD+

I've used FHD+ for the past 2 days and I felt that with FHD+ there isn't as much micro-stutters compared to WQHD+

twxnsnckrs

4 posts

Wannabe Geek

#2082845 2-Sep-2018 17:38

Does anyone have any issues with the Trade-In offer?

It appears on the Whirlpool forums that a few people have had their phones downgraded to low standards and therefore lower rebates, all unjustifiably. Has this happened to any of you guys?

restecp

241 posts

Master Geek
+1 received by user: 44

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Trusted

#2082851 2-Sep-2018 17:56

twxnsnckrs:
Does anyone have any issues with the Trade-In offer?

It appears on the Whirlpool forums that a few people have had their phones downgraded to low standards and therefore lower rebates, all unjustifiably. Has this happened to any of you guys?

Completely different company is used here. Haven't heard one mention of any issues the pricing and reasoning behind each category is very clear.

HP

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Talkiet

4819 posts

Uber Geek
+1 received by user: 3934

Trusted

#2082867 2-Sep-2018 19:24

I only sent mine off on Saturday morning but I did take some very very VERY detailed pics of the phone and screen from all angles in case they try and downgrade. I don't expect any issues but a lot easier to be prepared.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

klyster

109 posts

Master Geek
+1 received by user: 18

#2082877 2-Sep-2018 19:52

I've already recieved my 547 dollars for my old Note 5.
It had scuffs on the volume button but not an issue.

thecatsgoolies

414 posts

Ultimate Geek
+1 received by user: 228

Trusted

#2082879 2-Sep-2018 19:56

Talkiet:

I only sent mine off on Saturday morning but I did take some very very VERY detailed pics of the phone and screen from all angles in case they try and downgrade. I don't expect any issues but a lot easier to be prepared.

Cheers - N

Happened to me! My note 8 was in MINT condition, even the guys in the samsung store commented they thought I would be paid more. I took photos of the phone turned on and sitting on the courier bag before sending away. Imagine my horror when they emailed back saying they were downgrading as there were cracks/bleeding etc. I called them up (took me ages to hunt down a number ) and spoke to a lovely woman who went and got the phone. She put me on hold then came back telling me there were 1-2 dead pixels which appeared pink, really hard to see. She said it's a common fault in all samsungs. She then told me she didn't believe their justification in downgrading and assured me she personally would re grade it back to an A. Paid to call them up!

catspyjamas

197 posts

Master Geek
+1 received by user: 34

#2082995 3-Sep-2018 08:36

fabianz03: I wonder what resolutions do you guys set your Note 9 in?

I have mine currently set at WQHD+

I've used FHD+ for the past 2 days and I felt that with FHD+ there isn't as much micro-stutters compared to WQHD+

WQHD+ here. Was using FHD+ until I discovered the screen resolution setting and changed it from the default setting. I'm a sucker for sharp, high resolution. I haven't noticed any micros stuttering since changing it, and I don't mind the slight extra drain on the battery.

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#2083008 3-Sep-2018 08:56

klyster: I've already recieved my 547 dollars for my old Note 5.
It had scuffs on the volume button but not an issue.

Cool, how long did it take from sending the phone back to receiving the money?

I have two phones about to be processed.

Quic Broadband

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heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#2083009 3-Sep-2018 08:56

thecatsgoolies:

Talkiet:

I only sent mine off on Saturday morning but I did take some very very VERY detailed pics of the phone and screen from all angles in case they try and downgrade. I don't expect any issues but a lot easier to be prepared.

Cheers - N

Happened to me! My note 8 was in MINT condition, even the guys in the samsung store commented they thought I would be paid more. I took photos of the phone turned on and sitting on the courier bag before sending away. Imagine my horror when they emailed back saying they were downgrading as there were cracks/bleeding etc. I called them up (took me ages to hunt down a number ) and spoke to a lovely woman who went and got the phone. She put me on hold then came back telling me there were 1-2 dead pixels which appeared pink, really hard to see. She said it's a common fault in all samsungs. She then told me she didn't believe their justification in downgrading and assured me she personally would re grade it back to an A. Paid to call them up!

What's the number please for just in case? I have two about to be processed! Thanks.

thecatsgoolies

414 posts

Ultimate Geek
+1 received by user: 228

Trusted

#2083032 3-Sep-2018 09:37

heavenlywild:

thecatsgoolies:

Talkiet:

I only sent mine off on Saturday morning but I did take some very very VERY detailed pics of the phone and screen from all angles in case they try and downgrade. I don't expect any issues but a lot easier to be prepared.

Cheers - N

Happened to me! My note 8 was in MINT condition, even the guys in the samsung store commented they thought I would be paid more. I took photos of the phone turned on and sitting on the courier bag before sending away. Imagine my horror when they emailed back saying they were downgrading as there were cracks/bleeding etc. I called them up (took me ages to hunt down a number ) and spoke to a lovely woman who went and got the phone. She put me on hold then came back telling me there were 1-2 dead pixels which appeared pink, really hard to see. She said it's a common fault in all samsungs. She then told me she didn't believe their justification in downgrading and assured me she personally would re grade it back to an A. Paid to call them up!

What's the number please for just in case? I have two about to be processed! Thanks.

The number for the smart trade team is 0800800833. They take ages to answer but persevere. They get there in the end.

klyster

109 posts

Master Geek
+1 received by user: 18

#2083505 4-Sep-2018 00:39

heavenlywild:
klyster: I've already recieved my 547 dollars for my old Note 5.
It had scuffs on the volume button but not an issue.

Cool, how long did it take from sending the phone back to receiving the money?

I have two phones about to be processed.

I sent my Note 5 off Saturday 25th and got confirmation on Tuesday, the message said 10 to 12 days for payment, but it was in on Saturday.

This was via Samsungtrade-in@ingrammicro.com

mrgsm021

1538 posts

Uber Geek
+1 received by user: 310

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#2083880 4-Sep-2018 15:41

Also just received email confirmation of my S6 edge trade-in value, which is A grade.

I sent the phone back on last Wednesday and was delivered on Thursday.

Just waiting for the money to be paid now.

They do also accept trade-in phones that were sourced overseas, not just NZ stock.

My S6 edge was purchased from HK, a green 64GB version which was not available in NZ.

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