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How to ask a question?
Posted on 21-Jul-2005 19:20 by M Freitas | Tags Filed under: Blog



Perhaps one of the most important Knowledge Base articles posted on Microsoft's website:

"SYMPTOMS
After posting a question to a professional forum or newsgroup and waiting for a while, you get the following answer(s) from the active forum/newsgroup members:

"Your question does not contain all the required information needed for us to help you. Please re-write your question, this time make sure you have all the needed info and we'll try to help."

Another symptom of this error is getting the following answer:

"You question has been answered a zillion times. Please use a decent search engine and/or search our archives before posting any future questions"

or

"RTFM"
"STFW"
"Google is your best friend"

and others.

Other variations of the same answer exist, all depending on the forum/newsgroup quality and percentage of hackers or open source enthusiasts on the forum/newsgroup members list."

How to answer the correct question, providing the correct information so others can help you? Read on theKnowledge Base...

Update: Microsoft has updated the KB entry with different wording from the original... You will notice some changes from what I have here.



More information: http://support.microsoft.com/kb/555375...

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