Speed Test confusion

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Speed Test confusion

Graymond

145 posts

Master Geek

#306319 12-Jul-2023 17:52

Greetings All,
not very often that I cannot sort out my problems, but, could some one explain that when I check my connection speed with two test programs I get the following results.

Speedtest
Download Mbps 922.73 Upload Mbps 2.50

nPerf speed test
Download Mb/s 98.1 UploadMb/s 510.1

I did a POWER off, WAIT a few minutes, Power back on and got 900>/500> as it should be on the first test, but thereafter got the above results

My router is a FritzBox 7490, which auto updates.

Thanks for any help,

Raymond

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8956 posts

Uber Geek

#3103402 12-Jul-2023 18:03

How are you doing those speedtests, and to where?

MadEngineer

4291 posts

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#3103409 12-Jul-2023 18:36

Each test uses different methods and locations around the world. Fast.com for example will give different results to speedtest.net. Click the settings or options for both and this will become quite apparent.

You're not on Atlantis anymore, Duncan Idaho.

Linux

11428 posts

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#3103417 12-Jul-2023 18:49

Are the tests done over WiFi or LAN connection and to where?

freitasm

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Geekzone

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#3103429 12-Jul-2023 19:28

Also the 7490 is getting on the old side for gigabit. Perhaps an upgrade to 7590?

Graymond

145 posts

Master Geek

#3103436 12-Jul-2023 20:21

RunningMan:

How are you doing those speedtests, and to where?

with my win 11, firefox, Acer nitro gaming laptop,(all up to date)and to NZ locations, how else could I do them ?

Graymond

145 posts

Master Geek

#3103438 12-Jul-2023 20:24

freitasm: Also the 7490 is getting on the old side for gigabit. Perhaps an upgrade to 7590?

Yes I realise that, will have to talk to 2Degrees, (if I can get through to them)

Graymond

145 posts

Master Geek

#3103439 12-Jul-2023 20:25

Linux: Are the tests done over WiFi or LAN connection and to where?

Ethernet cable direct to modem, to NZ sites

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

Graymond

145 posts

Master Geek

#3103440 12-Jul-2023 20:29

MadEngineer: Each test uses different methods and locations around the world. Fast.com for example will give different results to speedtest.net. Click the settings or options for both and this will become quite apparent.

As I said, after a reset speeds were normal for FIRST test, then changed, so, in my experience this indicates a system problem.

Will sit on the phone tomorrow and see what 2Degrees have to say.

RunningMan

8956 posts

Uber Geek

#3103442 12-Jul-2023 20:36

Graymond:

with my win 11, firefox, Acer nitro gaming laptop,(all up to date)and to NZ locations, how else could I do them ?

Use the speedtest app. Trying to test a gigabit connection with a browser isn't reliable.

Graymond

145 posts

Master Geek

#3104064 14-Jul-2023 15:08

RunningMan:

Graymond:

with my win 11, firefox, Acer nitro gaming laptop,(all up to date)and to NZ locations, how else could I do them ?

Use the speedtest app. Trying to test a gigabit connection with a browser isn't reliable.

Using speedtest from desktop, however after dicussions with 2degrees and them doing som checks they are replacing the 7490 router with a 7590, so hope it sorts the problem

Graymond

145 posts

Master Geek

#3104065 14-Jul-2023 15:09

freitasm: Also the 7490 is getting on the old side for gigabit. Perhaps an upgrade to 7590?

Done :-)

Wombat1

586 posts

Ultimate Geek
Inactive user

#3104136 14-Jul-2023 16:11

If they let you keep the 7490 then use it as a mesh repeater. I am using 2 X 7490s as repeaters with the 7590 as my main router.

Talkiet

4793 posts

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#3104142 14-Jul-2023 17:06

RunningMan:

Graymond:

with my win 11, firefox, Acer nitro gaming laptop,(all up to date)and to NZ locations, how else could I do them ?

Use the speedtest app. Trying to test a gigabit connection with a browser isn't reliable.

With a relatively modern PC, this is no longer really an issue (provided everything else is ok)

I used to give this advice too - and it's good advice, but it's no longer a definite issue.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

xpd

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#3104264 15-Jul-2023 09:27

Talkiet:

With a relatively modern PC, this is no longer really an issue (provided everything else is ok)

I used to give this advice too - and it's good advice, but it's no longer a definite issue.

Cheers - N

I actually still see a noticeable difference between the web and CLI versions.......

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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MadEngineer

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#3104390 15-Jul-2023 14:47

Graymond:

MadEngineer: Each test uses different methods and locations around the world. Fast.com for example will give different results to speedtest.net. Click the settings or options for both and this will become quite apparent.

As I said, after a reset speeds were normal for FIRST test, then changed, so, in my experience this indicates a system problem.

Will sit on the phone tomorrow and see what 2Degrees have to say.

Sorry, clearly I didn't see that part of your first post.

That 2mbit upload is clearly indicative of something not right and fortunately you've got something easily reproducible. With the fault finding I'd be focusing on that. Have you got another spare router? Any old router should suffice and with the replacement see if it can sustain 100mbit+ and not suffer that same slow down.

You're not on Atlantis anymore, Duncan Idaho.

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