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Forums › Sky, Neon, Lightbox › Lightbox down
mattwnz

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#155944 13-Nov-2014 22:14
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Tried to access lightbox tonight, but can't access it at all. Other websites load fine. Anyone else having trouble?

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freitasm
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  #1175581 14-Nov-2014 08:24
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I think when reporting these kind of problems adding ISP would help track down things too.




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Lightbox
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  #1175773 14-Nov-2014 12:35
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We did have about 45 minutes of downtime yesterday evening. Exactly why this happened is still being investigated.




Lightbox - we are online TV.

mattwnz

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  #1177053 16-Nov-2014 22:34
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Lightbox: We did have about 45 minutes of downtime yesterday evening. Exactly why this happened is still being investigated.

 Thanks, yes that does correspond. I am having the same problem again tonight, so I suspect it is related. This time it just freezes on login., with please wait...



mattwnz

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  #1177070 16-Nov-2014 23:07
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Actually their website help page now has a message on it that it is having technical problems. It says there are long load time, but it is basically down as videos get stuck a black screen with the message 'loading video...'

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