SKY launches FAN PASS 2.0 with new content, pricing plans and improved technology

Forums › Sky, Neon, Lightbox › SKY launches FAN PASS 2.0 with new content, pricing plans and improved technology

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178 posts

Master Geek

#1366599 14-Aug-2015 20:36

Make sure that you are using your ISP's DNS servers, I've had issues with Neulion when I've had unotelly's DNS setup on the computer.

Also doesn't Airplay stream the feed to the ios device which then reprocesses the video and sends out another signal? In a location with a lot of WIFI signals this is going to likely degrade the quality.

As I've also said, try forcing a quality (e.g. select 720p instead of "Best Quality") and see if that makes any difference.

JarrodM

969 posts

Ultimate Geek

#1366661 14-Aug-2015 21:41

Just signed up for the free week, looks like you get access to the super rugby and nrl games on demand. so while no extensive on demand offering, there is a bit their.

edit: looks like highest quality on the sky sport streams is 3000kbps, while the nrl stream is 4500kbps. on the sky sport stream it just has 720p while the nrl stream says 720p HD, and the 3000kbps stream is 720p HQ.

KrazyKid

1238 posts

Uber Geek

#1366704 14-Aug-2015 23:58

Just trialled this tonight to watch the Netball and League. Overall impressed. Some stalling of the video a couple of times for a second but the 720p looked fine.
As above the FAQ states upto 4500kps
Using UFB (gigabit) and plugged the PC directly into the TV via HDMI
Better than sky go at a mates house who is also on UFB.

Interested to see how it looks for the AB Game tomorrow night.

Personally the price is to high for me but I understand they are trying to have their cake and eat it too.

Killerkiwi2005

374 posts

Ultimate Geek

Trusted

#1366705 15-Aug-2015 00:09

Managed to get it to play via kodi, same buffering issues but I think it will work on an rpi which will be nice

littleheaven

2130 posts

Uber Geek

#1366859 15-Aug-2015 13:05

I've signed up for the free week to try it out. Thought it would be a good one with All Blacks and Black Caps... only for Sky to fall over on the cricket rights. Oh well. Will see how the rugby goes tonight. Netball looked pretty good on my iPad when I checked it briefly last night.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

grant_k

3539 posts

Uber Geek

Trusted

#1366879 15-Aug-2015 13:27

I've just signed up for the free week as well. 720p looks very nice and sharp on my Panny Plasma with between 6 and 7Mbps coming in via my 3G RBI connection. Selecting 360p is blurry as expected and interestingly the audio quality takes a noticeable hit too. Data rate drops to around 1.7Mbps @ 360p.

As others have mentioned, it takes a few seconds before 720p hits its stride and the full video quality is revealed. Certainly a huge improvement on the dodgy streams I've been using to watch the last few rugby games, so we'll see how it goes tonight.

Finch

2851 posts

Uber Geek

#1366905 15-Aug-2015 13:52

Am I the only one who cant even sign up? If I click Create Account, nothing happens. Home page looks 1/2 finished as well.

Page looks 1/2 finished to me, nobody else has mentioned this so think its a problem on my end?

Same thing in IE + Chrome.

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grant_k

3539 posts

Uber Geek

Trusted

#1366915 15-Aug-2015 14:14

Finch: Am I the only one who cant even sign up? If I click Create Account, nothing happens. Home page looks 1/2 finished as well.

Page looks 1/2 finished to me, nobody else has mentioned this so think its a problem on my end?

Same thing in IE + Chrome.

I used Firefox and it worked perfectly for me. Didn't see anything that looked 'Half Finished' and the signup process completed as expected with confirmation emails being sent immediately.

JarrodM

969 posts

Ultimate Geek

#1366916 15-Aug-2015 14:15

Finch:

Am I the only one who cant even sign up? If I click Create Account, nothing happens. Home page looks 1/2 finished as well.

Page looks 1/2 finished to me, nobody else has mentioned this so think its a problem on my end?

Same thing in IE + Chrome.

Yeah looks like that page isn't fully loaded.

Finch

2851 posts

Uber Geek

#1366924 15-Aug-2015 14:41

Strange. Turned VPN on and then the pages loaded fine.

Oh well, all registered now.

Watched a replay of an NRL match in 720P HD and was buffering a bit. Decided to leave it on pause + buffering a while, pressed play and worked fine for the next 5 minutes before I went over to Live tv.

ITM Cup on SP1 is going flawlessly right now @ 720

Forgot to mention, using Laptop.

ChristieL

8 posts

Wannabe Geek

#1366958 15-Aug-2015 15:53

FREE WEEK TRIAL - access code for FAN PASS

Hi everyone

I'm the Marketing Manager for FAN PASS and keen to get everyone on here trying it out. I invite you to enter the promo code FANPASSWEEK to get a free week trial. We are keen to here your feedback so if you could please let me know how your experience goes, if you have any issues etc. We can then assess and fix where possible.

Instructions for free week trial below:

Simply go to fanpass.co.nz
Register your details
Got to the subscribe tab - click on week pass
Enter the promo code (amount to pay should be $0)
Click on purchase and you should be ready to go
Then go to the 'SKYSPORT 1-4' tab to flick between the channels - note when you flick between channels there is a small delay and it could take a minute or 2 for the download quality to improve
Download the app and log-in to then watch it on your mobile, tablet or on your big screeen (Airplay, mirror or HDMI it).

The team at Nuelion will be available for live chat on the site when you need them.

Thanks and let me know how you go!!!

Talkiet

4792 posts

Uber Geek

Trusted

#1366969 15-Aug-2015 15:57

ChristieL:
FREE WEEK TRIAL - access code for FAN PASS

Hi everyone

I'm the Marketing Manager for FAN PASS and keen to get everyone on here trying it out. I invite you to enter the promo code FANPASSWEEK to get a free week trial. We are keen to here your feedback so if you could please let me know how your experience goes, if you have any issues etc. We can then assess and fix where possible.

Instructions for free week trial below:

Simply go to fanpass.co.nz
Register your details
Got to the subscribe tab - click on week pass
Enter the promo code (amount to pay should be $0)
Click on purchase and you should be ready to go
Then go to the 'SKYSPORT 1-4' tab to flick between the channels - note when you flick between channels there is a small delay and it could take a minute or 2 for the download quality to improve
Download the app and log-in to then watch it on your mobile, tablet or on your big screeen (Airplay, mirror or HDMI it).

The team at Nuelion will be available for live chat on the site when you need them.

Thanks and let me know how you go!!!

Thanks for showing up!

I'm generally impressed (compared to the terrible SkyGo fiascos) but have noticed that Sky Sport 4 is noticably jerkier than the other channels. It's almost as if it was running at 15 or 20FPS instead of 25/30? I've been watching the netball today and it's happening the whole time.

(This is viewing on a standard Win10 computer and chrome. Same machine has no similar issues with youtube, lightbox, Netflix, Vimeo etc. I've only noticed it on Fanpass and it's definitely worse on Sky Sports 4.

What are the official bitrates we could expect on each channel and do you expect to pull the bitrate way way down tonight to deal with the AB/AU match?

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

GregV

928 posts

Ultimate Geek

#1366972 15-Aug-2015 16:04

Thanks for the free week! Echoing comment above regarding SS4, noticeably worse than the other channels (Win8 PC and Firefox).

Is there any chance of a Windows Phone version? If not for 8.1, how about a universal app for Win10?

ChristieL

8 posts

Wannabe Geek

#1366995 15-Aug-2015 16:12

Bitrates should not be compromised tonight. The more people streaming the higher priority we get on the server, so in theory the better the experience should be.

Bitrate will be 4500 for tablet and desktops, 3000 for mobile - check out the FAQs here http://fanpass.co.nz/faq

Re - other devices being added. We are constantly look at additional ones and will look to road map these. I will pass this on to our product team.

myfullflavour

896 posts

Ultimate Geek

Trusted

Full Flavour

#1366997 15-Aug-2015 16:14

Chromecast support should be made a priority.

It then makes streaming on the telly accessible to everyone.

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