New SKY streaming devices

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372 posts

Ultimate Geek

#2983936 17-Oct-2022 16:54

21brandon21:

If you pay $100 for the SKY POD, do you own the device? So if I leave SKY TV will I keep the SKY POD or will I have to return it? If I need to return it do I get refunded my $100 back? If you need to return it and don't get the $100 back why should you pay $100?

NO. Quote from Sky in Special Offer.

"#8 We continue to own the Sky Box or Sky Pod and all other equipment we provide you, and you will need to return it to us if you cancel."

Fog

372 posts

Ultimate Geek

#2983938 17-Oct-2022 16:57

farcus:

21brandon21:

If you pay $100 for the SKY POD, do you own the device? So if I leave SKY TV will I keep the SKY POD or will I have to return it? If I need to return it do I get refunded my $100 back? If you need to return it and don't get the $100 back why should you pay $100?

these are very good questions for a piece of hardware that is probably only worth about $100 if sold in the retail market.

So in your opinion which is the best way to pay. $200 or $10 monthly?.

richms

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#2983939 17-Oct-2022 16:58

Fog:

"#8 We continue to own the Sky Box or Sky Pod and all other equipment we provide you, and you will need to return it to us if you cancel."

Wonder what BS value they put on it if you damage it or its stolen - the old mysky boxes had something crazy like $1200 or so.

Richard rich.ms

freitasm

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#2983945 17-Oct-2022 17:18

Fog:

21brandon21:

If you pay $100 for the SKY POD, do you own the device? So if I leave SKY TV will I keep the SKY POD or will I have to return it? If I need to return it do I get refunded my $100 back? If you need to return it and don't get the $100 back why should you pay $100?

NO. Quote from Sky in Special Offer.

"#8 We continue to own the Sky Box or Sky Pod and all other equipment we provide you, and you will need to return it to us if you cancel."

I don't know if I said this before - this question came up and I replied but didn't add my comment.

It's a stupid thing to do.

JoBudge

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Geek

#2983955 17-Oct-2022 17:41

With the MySky box I paid $600 to opt out of monthly hire in about 2008/9. In 2027 when I swapped to Vodafone TV they made me return it. I had thought I purchased it. What I purchased was lifetime rental. I cheerily was going to ask if it meant I could get a skybox back now. Unfortunately no one at Sky still has any clue about tue new box or pod availability. I still paid monthly fees and for 5 multiform fees with the Vodafone TV units to Sky all that time.

Fog

372 posts

Ultimate Geek

#2983956 17-Oct-2022 17:46

freitasm

Would you care to comment on my original post. Which do you consider the best payment method for the box. $200 which does not include future box upgrades

or $10 monthly which includes upgrades.?

tdgeek

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#2983974 17-Oct-2022 18:58

Fog:

freitasm

Would you care to comment on my original post. Which do you consider the best payment method for the box. $200 which does not include future box upgrades

or $10 monthly which includes upgrades.?

Thats a tricky one AND annoying. The purpose of $200 is to make you a long term customer. Why Sky would cut you off at the knees with the zero upgrades is baffling. They should be cuddling up to you. OTOH and not actually a reason is that Sky boxes don't upgrade like iPhones, but even so. If I was running Sky marketing Id be offering small ongoing discounts and perks based on length of service. Not heaps but incremental.

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freitasm

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#2983984 17-Oct-2022 19:21

As above. I can't really comment as I have not looked at the options.

farcus

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#2983992 17-Oct-2022 20:14

Fog:

So in your opinion which is the best way to pay. $200 or $10 monthly?.

if you really want my opinion . . .

there are no good options.

Handsomedan

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#2984175 18-Oct-2022 09:00

Charging for the boxes is ludicrous.

Charge for the services and either make it a refundable deposit for the box, or don't charge for the box at all.

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KaroriPete

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Master Geek

#2984195 18-Oct-2022 09:55

Hi All,

I think I've read everything in the thread but I can't find a definitive answer to whether the new Pod with the Sky Starter package will include the Freeview channels. If so, what resolution will the streams for TV1, 2 and 3 be like compared to the current Vodafone TV, and terrestrial broadcast?

If Freeview channels are available will the 3 day catch-up work with them?

We mostly watch FTA channels as far as live broadcast goes, so may be better to just buy a Freeview recorder although this does seem a bit like travelling back through time. The TVNZ and TV3 on demand apps are also an option although I believe the video quality is lower than the live streams, and I'm not sure if they have the original audio format or are stereo only?

Any thoughts on this welcome.

Cheers,
Pete.

clayton

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Ultimate Geek

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#2984319 18-Oct-2022 19:50

Handsomedan:

Charging for the boxes is ludicrous.

Charge for the services and either make it a refundable deposit for the box, or don't charge for the box at all.

I agree, if we can only watch content through a specified device while paying a monthly subscription it should be provided free of charge with a refundable deposit.

But then again if Sky brings out a new box, they wouldn't want the old box back

mclean

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#2984486 19-Oct-2022 09:46

KaroriPete: I think I've read everything in the thread but I can't find a definitive answer to whether the new Pod with the Sky Starter package will include the Freeview channels....

Maybe it goes without saying, since it's always been part of Sky's programming fare? But everything published so far is strangely silent on this question.

Linux

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#2984491 19-Oct-2022 09:59

mclean:

KaroriPete: I think I've read everything in the thread but I can't find a definitive answer to whether the new Pod with the Sky Starter package will include the Freeview channels....

Maybe it goes without saying, since it's always been part of Sky's programming fare? But everything published so far is strangely silent on this question.

@KaroriPete Yes FTA channels are included with Sky Starter package, I also did a Google search " Sky Starter has 46 channels including all the free-to-air channels "

https://www.sky.co.nz/discover/sky-starter

evnafets

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#2984532 19-Oct-2022 11:29

And to continue adding to the answer, yes the 3 day catchup works with all of the channels. - including the Freeview ones. (I understand that was one bugbear with VTV and some of the TVNZ programming)

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