New mysky and new Sky box Hopes and dreams and troubles

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2031 posts

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#1470503 14-Jan-2016 07:15

eracode: The peasants are revolting:

http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11573406

Just catching up on the news that Stuff posted last month..... nothing like timely news.

http://www.stuff.co.nz/business/75151686/Sky-TV-customers-complain-about-new-upgrade (Dec 16)

Sixth Labour Government - "Vision without Execution is just Hallucination"

corksta

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#1470521 14-Jan-2016 08:43

From that article, expert advice from the Sky spokesperson in relation to the UI complaints:

She offered this advice to customers: "If you connect your HDMI cable from your set-top box to your TV, that makes a world of difference, and you can also play with your tuning on the television, with contrast and colour and stuff like that. "It's hard, we can't set a formula because every TV is different, but they are two things that people can do now."

Zippity

683 posts

Ultimate Geek
+1 received by user: 132

#1470523 14-Jan-2016 08:53

corksta: From that article, expert advice from the Sky spokesperson in relation to the UI complaints:

She offered this advice to customers: "If you connect your HDMI cable from your set-top box to your TV, that makes a world of difference, and you can also play with your tuning on the television, with contrast and colour and stuff like that. "It's hard, we can't set a formula because every TV is different, but they are two things that people can do now."

Why fix it if in ain't broke????

nigelj

856 posts

Ultimate Geek
+1 received by user: 125

#1470903 14-Jan-2016 14:54

corksta: From that article, expert advice from the Sky spokesperson in relation to the UI complaints:

She offered this advice to customers: "If you connect your HDMI cable from your set-top box to your TV, that makes a world of difference, and you can also play with your tuning on the television, with contrast and colour and stuff like that. "It's hard, we can't set a formula because every TV is different, but they are two things that people can do now."

Yeah, I saw "stuff like that" and really started laughing my butt off (nearly like the post icon I selected

). My comment on this is actually, it look two years of promises for this update, so the text fix is another 2 years away I assume?

kiwifidget

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#1472065 15-Jan-2016 16:28

"The software upgrade to the Sky interface had now been rolled out to almost all of the company's 800,000 domestic household customers, she said, and it changed the way users navigated the system."

It hasn't landed at my house yet.

Delete cookies?! Are you insane?!

matty201

20 posts

Geek

#1472196 15-Jan-2016 20:18

kiwifidget: "The software upgrade to the Sky interface had now been rolled out to almost all of the company's 800,000 domestic household customers, she said, and it changed the way users navigated the system."

It hasn't landed at my house yet.

I think it finishes next month, you should get an email a week before.

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richms

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#1472220 15-Jan-2016 21:06

Have they announced how far thru the old junk DVBS mpeg2 box replacements they are at?

Richard rich.ms

AJBLAIR

1 post

Wannabe Geek

#1472434 16-Jan-2016 10:21

I selected Manufacturer:Kaon and Model:NS 1120. This has all working buttons i use except volume up, down, and mute. I entered these in manually by teaching the command to the remote. Only had to do these 3. This works good for me. I have a Harmony 350 and use the MyHarmony application.

matty201

20 posts

Geek

#1475747 20-Jan-2016 22:18

have finally received the new update, seems to function o.k and i don't have any real problems with it apart from the fact that it won't connect to the wifi, system test seems to show a network error. has anyone else has similiar problems

bmt

574 posts

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+1 received by user: 227

#1475755 20-Jan-2016 22:25

Doesn't it need a special wifi adapter? The MySky boxes don't have built in Wifi so you need to use an ethernet cable..

Jase2985

13735 posts

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#1475812 21-Jan-2016 05:43

yep needs the wifi adapter that connects to the back of the box via an Ethernet cable

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wingbat45

233 posts

Master Geek
+1 received by user: 8

#1475962 21-Jan-2016 10:43

matty201:
have finally received the new update, seems to function o.k and i don't have any real problems with it apart from the fact that it won't connect to the wifi, system test seems to show a network error. has anyone else has similiar problems

Yep new boxes (not the mysky HDi or mysky+) have an inbuilt wifi and Ethernet.

mysky HDi and mysky+ need a wifi adapter (skylink) or a power line adapter OR an Ethernet cable to access ondemand.
The phone lines are by the looks of it being slowly replaced with Internet

richrdh18

232 posts

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+1 received by user: 102

#1476061 21-Jan-2016 12:30

I haven't received the update yet. Its a mysky+ box. Just wondering if it is because my box isn't connected to the telephone line or Lan??? I don't receive emails from sky anymore as i unsubscribed from their spam email.

Still not too sure if I want the upgrade!!!

Jase2985

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#1476105 21-Jan-2016 13:09

richrdh18:

I haven't received the update yet. Its a mysky+ box. Just wondering if it is because my box isn't connected to the telephone line or Lan??? I don't receive emails from sky anymore as i unsubscribed from their spam email.

Still not too sure if I want the upgrade!!!

LAN doesn't work on a non upgraded box, and the upgrade comes via Satellite so it doesn't matter if its not connected to a phone line either.

wont have a choice about the upgrade, may as well just force it to upgrade manually

matty201

20 posts

Geek

#1476156 21-Jan-2016 14:21

Sorry I missed one detail in the above post, I have the wifi adapter and have put in the correct password and it still doesn't work.

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