MySky update not working

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231 posts

Master Geek

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#1424467 10-Nov-2015 15:47

Sky have posted this link for people that have the stuck screens.

https://skytv.custhelp.com/app/answers/detail/a_id/3293/

I hope it helps.

Smithy

funnyfela

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Ultimate Geek

#1424476 10-Nov-2015 15:55

Smithy47: Sky have posted this link for people that have the stuck screens.

https://skytv.custhelp.com/app/answers/detail/a_id/3293/

I hope it helps.

Thanks but been there done that :/

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wingbat45

233 posts

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#1424518 10-Nov-2015 16:47

surfisup1000:
l43a2: how ?

I think they are trolling.

Not trolling been at work.

If I told you I would be out of a job, and besides if we did this to your decoder and it was not setup correctly before we did it you would more than likely loose all ur stuff depending on ur sw version

networkn

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#1424520 10-Nov-2015 16:49

wingbat45:
surfisup1000:
l43a2: how ?

I think they are trolling.

Not trolling been at work.

If I told you I would be out of a job, and besides if we did this to your decoder and it was not setup correctly before we did it you would more than likely loose all ur stuff depending on ur sw version

This is trolling of a specific type.

Saying you can do it, knowing you can't say how. It's just baiting people.

Jase2985

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#1424528 10-Nov-2015 16:55

if you cant say how, why say you can in the first place?

sdavisnz

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#1424568 10-Nov-2015 17:47

Hey,

So I was installing a TV today and the decoder was updating for ~45 mins, I had to go so I never saw the new firmware but it was definitely doing a big update.

Want to force mine now....

Voice gives context

wingbat45

233 posts

Master Geek

#1424580 10-Nov-2015 17:56

funnyfela:
tripp:
Errors are expected from time to time, it's 1 hell of an update being done at the OS level etc.

Can restart the box and watch tv on old software, until it discovers I'm guessing an update flag being transmitted few mins later and back to stuck update 'process'. I'd understand a failed update but this is weird :( I'm guessing they just gonna swap out the box

I was meant to quote this

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panther2

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Ultimate Geek

#1424622 10-Nov-2015 19:08

Will any wireless access point work with the mysky hdi? Or is it best to get the ones sky are selling

wingbat45

233 posts

Master Geek

#1424644 10-Nov-2015 19:44

panther2: Will any wireless access point work with the mysky hdi? Or is it best to get the ones sky are selling

Sky ones are designed to work with the updated software

Spyware

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#1424649 10-Nov-2015 19:45

Sky aren't selling access points.

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wingbat45

233 posts

Master Geek

#1424650 10-Nov-2015 19:46

networkn:
wingbat45:
surfisup1000:
l43a2: how ?

I think they are trolling.

Not trolling been at work.

If I told you I would be out of a job, and besides if we did this to your decoder and it was not setup correctly before we did it you would more than likely loose all ur stuff depending on ur sw version

This is trolling of a specific type.

Saying you can do it, knowing you can't say how. It's just baiting people.

If you see it as baiting, thats your opinion and its a free country and I respect it, it was not meant as bait but reading it back I take your point.

networkn

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#1424848 10-Nov-2015 22:53

wingbat45:
networkn:
wingbat45:
surfisup1000:
l43a2: how ?

I think they are trolling.

Not trolling been at work.

If I told you I would be out of a job, and besides if we did this to your decoder and it was not setup correctly before we did it you would more than likely loose all ur stuff depending on ur sw version

This is trolling of a specific type.

Saying you can do it, knowing you can't say how. It's just baiting people.

If you see it as baiting, thats your opinion and its a free country and I respect it, it was not meant as bait but reading it back I take your point.

It's not a big deal at the end of the day, but it's harder to know you can manually update and not know how. Most of us geeks are early adopters :-)

I presume a bit of googling would probably find the process as it's likely hardware specific rather than sky specific. No need to confirm or deny if you feel you would get in trouble.

JamesL

956 posts

Ultimate Geek
Inactive user

#1424853 10-Nov-2015 23:02

At a guess it might be under the hidden setup menu when you're in system settings, the old 0759 then hit select thing

networkn

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#1424854 10-Nov-2015 23:07

JamesL: At a guess it might be under the hidden setup menu when you're in system settings, the old 0759 then hit select thing

Right, it could be, but I think the thing it's important to stress is the wiping of the HDD if you haven't got specific (unknown) prerequisites met which sounds bad.

JamesL

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Ultimate Geek
Inactive user

#1424860 10-Nov-2015 23:11

It does, I had a look and there's nothing of note in there regarding updating it anyway

At the end of the day, regardless of whether or not you have the fancy new gui you're still left with the same old sh*tty channel lineup and horrible quality anyway

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