Sky Direct Debit

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BiggusDoggus

391 posts

Ultimate Geek

#220976 2-Jun-2009 16:53

Zippity:
BiggusDoggus: It wouldn't be a very attractive option anyway - it would take over 3 years of rentals to make up the $599, and you'd be responsible for any repairs etc.

Rubbish!!

How about arguing with real facts and not just the chip on your shoulders :(

Hold on!!

1/ I was basing my comments on the "facts" provided by Sky.
2/ And besides, what kind of warranty period does the box have if you buy it outright? As in, if it blows up within the first 40 months (40 x $15 = $599 (ish) will they replace it free of charge? If so, then all good I suppose.

Your mother was a hamster and your father smelled of elderberries

bcourtney

652 posts

Ultimate Geek

Trusted

#220977 2-Jun-2009 16:53

BiggusDoggus: Sky do not provide an account if you are on Direct Debit, unless there is a change to the amount being billed (and even then I have my suspicions about if they do or not).
Since this was an error on their part, they did not send an account. Which apparently was also an error on their part.
Blah blah.

This isn't true. I pay via DD from one of my credit cards and still get the account posted to me every month

bcourtney

652 posts

Ultimate Geek

Trusted

#220980 2-Jun-2009 16:56

BiggusDoggus:2/ And besides, what kind of warranty period does the box have if you buy it outright? As in, if it blows up within the first 40 months (40 x $15 = $599 (ish) will they replace it free of charge? If so, then all good I suppose.

OK - last time:

Paying the $599 does not mean you've bought the box outright. It's simply a ONE-OFF RENTAL payment. Sky still owns the box. Sky is responsible for all issues with it. You NEVER own the Sky box regardless of how you pay for it.

BiggusDoggus

391 posts

Ultimate Geek

#220981 2-Jun-2009 16:56

Well, we haven't received an account from them since I don't know when. Again, I was told by Sky that we would only get one if the amount changed.

Hopefully now that I've cancelled the DD I'll start getting an account - otherwise they wont get paid, I suppose!

Your mother was a hamster and your father smelled of elderberries

BiggusDoggus

391 posts

Ultimate Geek

#220982 2-Jun-2009 16:58

bcourtney:
BiggusDoggus:2/ And besides, what kind of warranty period does the box have if you buy it outright? As in, if it blows up within the first 40 months (40 x $15 = $599 (ish) will they replace it free of charge? If so, then all good I suppose.

OK - last time:

Paying the $599 does not mean you've bought the box outright. It's simply a ONE-OFF RENTAL payment. Sky still owns the box. Sky is responsible for all issues with it. You NEVER own the Sky box regardless of how you pay for it.

Right - gotcha. My apologies.

Your mother was a hamster and your father smelled of elderberries

vexxxboy

4243 posts

Uber Geek

#221133 2-Jun-2009 22:52

i have never met a company that wont do Automatic payments even if they dont list it just ask for there bank account and set one up , i have had one set up with sky and haven't had an invoice for years last time i checked i was $ 300 in credit lol

Common sense is not as common as you think.

clevedon

1059 posts

Uber Geek

#221170 3-Jun-2009 07:55

Sky do not provide an account if you are on Direct Debit, unless there is a change to the amount being billed (and even then I have my suspicions about if they do or not).
Since this was an error on their part, they did not send an account. Which apparently was also an error on their part.
Blah blah.

We are on direct debit from Sky and receive an account every month detailing all charges and amounts and at the bottom it tells you it is a direct debit - do not pay this invoice. We paid our $599 upfront ( well our American Express Rewards points did ) for MySky 1 two years ago and they upgraded us to HDi at no extra cost, and it is only two years instead of three to end up paying the $599 off because it's $15 a month plus the $10 HD ticket per month if you rent it, not many people who get HDi wouldn't get the HD ticket - that's the main point of MySky HDi.

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