Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 
PSLog

291 posts

Ultimate Geek
+1 received by user: 13


  #1787494 24-May-2017 15:16
Send private message

Hmmm.... doesn't look good
Have been waiting on their online chat to respond for 5 minutes, so far.
Not hopeful.



kharris
1209 posts

Uber Geek
+1 received by user: 327

ID Verified
Trusted

  #1787497 24-May-2017 15:21
Send private message

PSLog: Hmmm.... doesn't look good
Have been waiting on their online chat to respond for 5 minutes, so far.
Not hopeful.

 

you could try posting to their Facebook page. They seem quite responsive on there.





Kirk


PSLog

291 posts

Ultimate Geek
+1 received by user: 13


  #1787499 24-May-2017 15:23
Send private message

I will, but why would they not man an online Chat support facility?



kharris
1209 posts

Uber Geek
+1 received by user: 327

ID Verified
Trusted

  #1787503 24-May-2017 15:37
Send private message

PSLog: I will, but why would they not man an online Chat support facility?

 

Your guess is as good as anyone's.

 

You could try sending a private message to @SeymourScagnetti

 

They used to respond to questions.

 

Or you could post on this thread https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=177722





Kirk


SeymourScagnetti
58 posts

Master Geek
+1 received by user: 17


  #1787546 24-May-2017 16:16
Send private message

Flick me a note with your question and I'll try to get it answered.

 

 

 

Cheers

 

Alex

 

FAN PASS

 

 

 

 

 

 


PSLog

291 posts

Ultimate Geek
+1 received by user: 13


  #1787558 24-May-2017 16:25
Send private message

Thanks Seymour. Email sent.

 
 
 
 

Shop now for Dell laptops and other devices (affiliate link).
PSLog

291 posts

Ultimate Geek
+1 received by user: 13


  #1788056 25-May-2017 11:56
Send private message

Overnight I have rebooted none of my devices, including the router, and this morning I can suddenly cast OK from PC as well as my phone.
FanPass say they have done nothing to their system.
So - who knows what the problem was? - we seem to be all go.
Will buy my month fanpass tomorrow :-)
Thanks to Fanpass for their (eventual) responses :-)

kharris
1209 posts

Uber Geek
+1 received by user: 327

ID Verified
Trusted

  #1788074 25-May-2017 12:36
Send private message

PSLog: Overnight I have rebooted none of my devices, including the router, and this morning I can suddenly cast OK from PC as well as my phone.
FanPass say they have done nothing to their system.
So - who knows what the problem was? - we seem to be all go.
Will buy my month fanpass tomorrow :-)
Thanks to Fanpass for their (eventual) responses :-)

 

Sounds reliable ;)





Kirk


PSLog

291 posts

Ultimate Geek
+1 received by user: 13


  #1788081 25-May-2017 12:48
Send private message

Have since been told by another Fanpass person that they "had a team looking into it from early this morning so some tweaks could have been made on the backend"

I hope that is the case - otherwise it would seem a bit random 8-0

1 | 2 | 3 | 4 
View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.