Sky Sport Now - 2019 changes

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457 posts

Ultimate Geek

#2733203 23-Jun-2021 14:50

JPNZ:

Watched the first 2 hours of the test on SSN on my ipad in bed last night. No buffering and no stalls. Interesting as my ATV is hardwired yet its buffers a lot

I'm using an Apple TV 4th Generation on Wifi and its been Flawless - I've watched every canterbury game in Super Rugby Trans Tasman and about half of the Aoteoroa ones.

Before that I used an i5 NUC in browser and had a few strange glitches. Overall the video quality on the Apple TV is far better - Its like they've used a better codec as the motion is smoother - Not sure if its the Data rate or if they are using HEVC/h265 rather than h264 or what but I'm also finding TVNZ Ondemand a lot better quality on ATV aswell. In part its probably just that they are putting more development into Mobile, Chromecast and ATV than they are in playing from a PC.

When I say I'm wifi my wifi is two long range Unifi AC access points and my 100/100 Fibre is the bottleneck as the wifi give better speed than that almost everywhere in the house. As you say though, on Ethernet it should be even more reliable - Just stating that although I use Wifi its not your crappy ISP provided all in one device.

Matt Beechey Mobius Network Solutions

JPNZ

1542 posts

Uber Geek

#2733293 23-Jun-2021 16:59

mobiusnz:

JPNZ:

Watched the first 2 hours of the test on SSN on my ipad in bed last night. No buffering and no stalls. Interesting as my ATV is hardwired yet its buffers a lot

I'm using an Apple TV 4th Generation on Wifi and its been Flawless - I've watched every canterbury game in Super Rugby Trans Tasman and about half of the Aoteoroa ones.

Before that I used an i5 NUC in browser and had a few strange glitches. Overall the video quality on the Apple TV is far better - Its like they've used a better codec as the motion is smoother - Not sure if its the Data rate or if they are using HEVC/h265 rather than h264 or what but I'm also finding TVNZ Ondemand a lot better quality on ATV aswell. In part its probably just that they are putting more development into Mobile, Chromecast and ATV than they are in playing from a PC.

When I say I'm wifi my wifi is two long range Unifi AC access points and my 100/100 Fibre is the bottleneck as the wifi give better speed than that almost everywhere in the house. As you say though, on Ethernet it should be even more reliable - Just stating that although I use Wifi its not your crappy ISP provided all in one device.

I should clarify the only buffering Ive had in the last two months on ATV is the WTC cricket final. Ive watched hundreds of hours of sport and its been perfect. Dunno why just one game

Panasonic 65GZ1000, Onkyo RZ730, Atmos 5.1.2, AppleTV 4K, Nest Mini's, PS5, PS3, MacbookPro, iPad Pro, Apple watch SE2, iPhone 15+

JonoNZ

274 posts

Ultimate Geek

#2733341 23-Jun-2021 20:07

Seeing the comments on the improved picture quality of SSN inspired me to try it again on my Apple TV 4K.

I have satellite Sky as well, so could do an A-B comparison on different inputs on my TV.

I still see quite major framerate issues that do not exist on Satellite, or Spark Sport for that matter. I’ve tried adjusting the video settings on the ATV from 4K SDR 50Hz, 4K SDR 60Hz, and 1080P 50Hz and 1080P 60Hz and it makes no difference.

Am I alone in noticing the framerate issues on SSN, especially noticeable when watching the ball on the cricket? To me it’s pretty unwatchable when you know it could be so much better.

dougierydal

327 posts

Ultimate Geek

#2733761 24-Jun-2021 13:24

JonoNZ:

Seeing the comments on the improved picture quality of SSN inspired me to try it again on my Apple TV 4K.

I have satellite Sky as well, so could do an A-B comparison on different inputs on my TV.

I still see quite major framerate issues that do not exist on Satellite, or Spark Sport for that matter. I’ve tried adjusting the video settings on the ATV from 4K SDR 50Hz, 4K SDR 60Hz, and 1080P 50Hz and 1080P 60Hz and it makes no difference.

Am I alone in noticing the framerate issues on SSN, especially noticeable when watching the ball on the cricket? To me it’s pretty unwatchable when you know it could be so much better.

You are not alone, I have noticed what looks to be a considerable difference in picture quality between SparkSport and SSN. I'm going to drop SSN and pick Kayo back up, it's not a good enough product for the price point of $40 a month...

tdgeek

29740 posts

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#2733771 24-Jun-2021 13:39

JonoNZ:

Seeing the comments on the improved picture quality of SSN inspired me to try it again on my Apple TV 4K.

I have satellite Sky as well, so could do an A-B comparison on different inputs on my TV.

I still see quite major framerate issues that do not exist on Satellite, or Spark Sport for that matter. I’ve tried adjusting the video settings on the ATV from 4K SDR 50Hz, 4K SDR 60Hz, and 1080P 50Hz and 1080P 60Hz and it makes no difference.

Am I alone in noticing the framerate issues on SSN, especially noticeable when watching the ball on the cricket? To me it’s pretty unwatchable when you know it could be so much better.

Have you checked your TV for the setting that makes up frames. I think on my Panny its called Intelligent Frame Creation. I have Sky, and if I watch golf, the ball judders. If I turn smoothing off, its fine. Note though that if I see highlights, they are often the golf ball is juddery effect no matter what. As must be a lower video quality on the shorter highlights programming

JonoNZ

274 posts

Ultimate Geek

#2733772 24-Jun-2021 13:41

dougierydal:

JonoNZ:

Seeing the comments on the improved picture quality of SSN inspired me to try it again on my Apple TV 4K.

I have satellite Sky as well, so could do an A-B comparison on different inputs on my TV.

I still see quite major framerate issues that do not exist on Satellite, or Spark Sport for that matter. I’ve tried adjusting the video settings on the ATV from 4K SDR 50Hz, 4K SDR 60Hz, and 1080P 50Hz and 1080P 60Hz and it makes no difference.

Am I alone in noticing the framerate issues on SSN, especially noticeable when watching the ball on the cricket? To me it’s pretty unwatchable when you know it could be so much better.

You are not alone, I have noticed what looks to be a considerable difference in picture quality between SparkSport and SSN. I'm going to drop SSN and pick Kayo back up, it's not a good enough product for the price point of $40 a month...

It's so frustrating, it's a sport streaming service for goodness sake, if it can't stream high quality video without framerate/jitter issues what is the point of it? Spark Sport has got this right, the Sky Go app (Airplayed to ATV) is perfect also.

I was hoping I could ditch satellite Sky and go with SSN on my ATV.

In summary, the framerate issue is the same as it was 12 months ago when I last tried it -- no noticeable improvement and unwatchable imo.

Starlith

208 posts

Master Geek

Trusted

#2733817 24-Jun-2021 14:24

Framerate is still rubbish, you shouldn't have to get a fancy TV to change the motion settings. I should be able to watch it on any screen with smooth playback. I told the Sky Sport twitter team how rubbish the framerate it was and they referred my to email support@skysportnow.co.nz

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tdgeek

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#2733820 24-Jun-2021 14:27

Starlith:

Framerate is still rubbish, you shouldn't have to get a fancy TV to change the motion settings. I should be able to watch it on any screen with smooth playback. I told the Sky Sport twitter team how rubbish the framerate it was and they referred my to email support@skysportnow.co.nz

Ok. I haven't had SSN since I tested it way back. I thought I read recent posts that it was good now so thought it was a smoothing issue (removing artificial frame creation)

When I has SSN way back, the quality was fine, the frame rate probably was as well but it seemed to miss one frame every few frames so it became a inconsistent juddery effect

dougierydal

327 posts

Ultimate Geek

#2733864 24-Jun-2021 15:46

tdgeek:

JonoNZ:

Seeing the comments on the improved picture quality of SSN inspired me to try it again on my Apple TV 4K.

I have satellite Sky as well, so could do an A-B comparison on different inputs on my TV.

I still see quite major framerate issues that do not exist on Satellite, or Spark Sport for that matter. I’ve tried adjusting the video settings on the ATV from 4K SDR 50Hz, 4K SDR 60Hz, and 1080P 50Hz and 1080P 60Hz and it makes no difference.

Am I alone in noticing the framerate issues on SSN, especially noticeable when watching the ball on the cricket? To me it’s pretty unwatchable when you know it could be so much better.

Have you checked your TV for the setting that makes up frames. I think on my Panny its called Intelligent Frame Creation. I have Sky, and if I watch golf, the ball judders. If I turn smoothing off, its fine. Note though that if I see highlights, they are often the golf ball is juddery effect no matter what. As must be a lower video quality on the shorter highlights programming

Yeah, but SparkSport and Kayo (via SmartDNS) present a smooth 'normal' pic quality, SkySportNow doesn't, so assume it's not the TV setting. It's watchable, but IMO but noticeably different from the other two...

globier

1 post

Wannabe Geek

#2747318 20-Jul-2021 19:34

Hi All,

I'm trying to find out if SSN works on the Vodafone TV device? I haven't been able to find this exact question answered here, all references to Vodafone TV seem to be people using it for stand Sky Sport.

Sorry if it has been answered already.

Cheers

eracode

Smpl Mnmlst
8846 posts

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#2747376 21-Jul-2021 02:25

globier:

Hi All,

I'm trying to find out if SSN works on the Vodafone TV device? I haven't been able to find this exact question answered here, all references to Vodafone TV seem to be people using it for stand Sky Sport.

Sorry if it has been answered already.

Cheers

There’s no app listed for VTV on the SSN website under “What devices does this work on?”.

Sometimes I just sit and think. Other times I just sit.

mobiusnz

457 posts

Ultimate Geek

#2747504 21-Jul-2021 09:57

eracode:

globier:

Hi All,

I'm trying to find out if SSN works on the Vodafone TV device? I haven't been able to find this exact question answered here, all references to Vodafone TV seem to be people using it for stand Sky Sport.

Sorry if it has been answered already.

Cheers

There’s no app listed for VTV on the SSN website under “What devices does this work on?”.

Don't VTV sell Sky channels on their device? - So I can't see them wanting a process to cut them out of clipping the ticket on Sky Channels.

PS - If you have Iphones or Ipads then I highly recommend and Apple TV - I've found the video playback of Sky Sports now on the Apple TV App is far superior to playing it in a browser on PC. Its like they use a whole difference encode process at the other end. Even if you don't have Apple phones or tablets its a great device but the screen mirroring adds value.

Otherwise maybe a Chromecast - I haven't personally tried SSN on Chrome pass to provide feedback on the quality / ease and it does mean you have to queue up playback from a phone. With the Apple TV you can just use the remote standalone. I got my Apple TV 4 second hand for $150 from memory and its worth every penny.

Matt Beechey Mobius Network Solutions

JPNZ

1542 posts

Uber Geek

#2747514 21-Jul-2021 10:02

mobiusnz:

PS - If you have Iphones or Ipads then I highly recommend and Apple TV - I've found the video playback of Sky Sports now on the Apple TV App is far superior to playing it in a browser on PC. Its like they use a whole difference encode process at the other end. Even if you don't have Apple phones or tablets its a great device but the screen mirroring adds value.

100% this

Panasonic 65GZ1000, Onkyo RZ730, Atmos 5.1.2, AppleTV 4K, Nest Mini's, PS5, PS3, MacbookPro, iPad Pro, Apple watch SE2, iPhone 15+

Spyware

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Lifetime subscriber

#2747515 21-Jul-2021 10:06

globier:

Hi All,

I'm trying to find out if SSN works on the Vodafone TV device? I haven't been able to find this exact question answered here, all references to Vodafone TV seem to be people using it for stand Sky Sport.

Sorry if it has been answered already.

Cheers

SSN can NOT be installed on a Vodafone TV Gen1/Gen2.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

mobiusnz

457 posts

Ultimate Geek

#2747517 21-Jul-2021 10:14

mobiusnz:

PS - If you have Iphones or Ipads then I highly recommend and Apple TV - I've found the video playback of Sky Sports now on the Apple TV App is far superior to playing it in a browser on PC. Its like they use a whole difference encode process at the other end. Even if you don't have Apple phones or tablets its a great device but the screen mirroring adds value.

And to add to that its handling of Netflix is brilliant that from the home screen it allows to resume a show from netflix directly and the TVNZ and 3NOW on demand apps also have superior video quality to browser based. Last time I tried it the 3NOW app allowed skipping forward in add breaks too (On a test only - There is SOOOOOO little of value to watch on TV 3 these days).

Previously I had an i5 Intel NUC for all "smart TV" playback in the lounge but the Apple TV has all but done away with it - I still use the NUC for my Plex client as otherwise my Plex server is transcoding all video/audio to the Apple TV formats where on PC it decodes on the NUC but thats the last holdout as a lot of other stuff we did on the NUC like photo viewing is done from phones/tablets to Apple TV now as in general thats where the photos sit to begin with.

Matt Beechey Mobius Network Solutions

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