New SKY streaming devices

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2943 posts

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#3066833 22-Apr-2023 10:04

Every time a Sky box died (I've lost count of how many we've had), Sky has always insisted on sending out a technician to plug the new one in. Imagine how much money they could have saved if they'd trusted us to do it ourselves all these years.

Given it's DIY, does Sky include a prepaid courier ticket to return the old box or do they still expect us to drop it off in some shady location?

clayton

342 posts

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#3066834 22-Apr-2023 10:09

bmr63:

stevemat:

New Sky Box, HDMI Splitter issue sorted!

After talking to a real kiwi based Sky Tech I have sorted my HDMI splitter & CAT6 transfer system into the second lounge.

Needed yo go into My Hub, Android, Device Settings, Screen and charge setting from Auto (max resolution) to 1080i.

Quality not quite as good as main TV, but it certainly works!

Hopefully that solution doesn’t kill your chance of 4K on your main set (as that’s supposed to be an advantage the new box has over the legacy one) once they make 4K content available…….?

Steve

From what I've read about HDCP is to use a splitter, but looks like the box allows you to change the settings for output to other TV's, there is a v1.4 splitter for Full HD and v2.2 splitter for 4K UHD if that makes any sense

Rushmere

364 posts

Ultimate Geek
+1 received by user: 188

#3066838 22-Apr-2023 10:35

SirHumphreyAppleby:

Every time a Sky box died (I've lost count of how many we've had), Sky has always insisted on sending out a technician to plug the new one in. Imagine how much money they could have saved if they'd trusted us to do it ourselves all these years.

Given it's DIY, does Sky include a prepaid courier ticket to return the old box or do they still expect us to drop it off in some shady location?

When I cancelled my Sky Pod, they said they'd send me a courier bag to return it.

My service has now ended, but the Pod is still here, and I'm still waiting for the courier bag. I guess they're just busy right now.

bmr63

91 posts

Master Geek
+1 received by user: 47

#3066850 22-Apr-2023 10:37

clayton:

bmr63:

Hopefully that solution doesn’t kill your chance of 4K on your main set (as that’s supposed to be an advantage the new box has over the legacy one) once they make 4K content available…….?

Steve

From what I've read about HDCP is to use a splitter, but looks like the box allows you to change the settings for output to other TV's, there is a v1.4 splitter for Full HD and v2.2 splitter for 4K UHD if that makes any sense

Yeah that makes sense. The point that concerned me was whether the output setting was across all outputs (which is relatively common), or whether like you say, the output to “another” TV could be specified.

If I ever bothered with the new box (and that’s a big IF at the moment), it would be to have 4K on my main set, and HD on the secondary set which is (fed via an HDMI splitter) over Ethernet.

Steve

Samsung1756

9 posts

Wannabe Geek

#3066858 22-Apr-2023 10:56

"Needed yo go into My Hub, Android, Device Settings, Screen and charge setting from Auto (max resolution) to 1080i."

Would, this work with the RF Modulators with AV input Coax output currently doing the same job?

I have ordered Jaycar AC1710 HDMI splitter

and Jaycar AC1773 HDMI TO AV converter

will this set up work?

thanks in anticpation :)

clayton

342 posts

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#3066859 22-Apr-2023 10:58

stevemat:

New Sky Box, HDMI Splitter issue sorted!

After talking to a real kiwi based Sky Tech I have sorted my HDMI splitter & CAT6 transfer system into the second lounge.

Needed yo go into My Hub, Android, Device Settings, Screen and charge setting from Auto (max resolution) to 1080i.

Quality not quite as good as main TV, but it certainly works!

I know none of Sky's content plays in 4K but can you play Netflix ok in 4K?

What type of HDMI Splitter do you have?

New World

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larknz

1983 posts

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#3066891 22-Apr-2023 12:36

SirHumphreyAppleby:
Every time a Sky box died (I've lost count of how many we've had), Sky has always insisted on sending out a technician to plug the new one in. Imagine how much money they could have saved if they'd trusted us to do it ourselves all these years.

Given it's DIY, does Sky include a prepaid courier ticket to return the old box or do they still expect us to drop it off in some shady location?

Back in the early UHF days you used to be able to pick up a box from their office and take it home and set it up yourself.

PolicyGuy

1823 posts

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#3066896 22-Apr-2023 12:59

SirHumphreyAppleby:

Given it's DIY, does Sky include a prepaid courier ticket to return the old box or do they still expect us to drop it off in some shady location?

Yes, there's a return courier ticket in the box

The shipping box is much too big for the new Sky Box, bit should fit the old one nicely.
Somebody may have thought ahead on that ;)

linw

2893 posts

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+1 received by user: 1205

#3067003 22-Apr-2023 15:42

Can someone please confirm that you can't record anything without paying the record fee?

Samsung1756

9 posts

Wannabe Geek

#3067008 22-Apr-2023 15:50

linw:

Can someone please confirm that you can't record anything without paying the record fee?

If you paid up front years ago you don't have to pay the fee as I understand it.

I know that doesn't quite answer your question.

Samsung1756

9 posts

Wannabe Geek

#3067010 22-Apr-2023 15:53

I'm not sure if this is typical but yesterday my new box took 12 hours to update its software during which time it was unusable.

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joshhill96

1512 posts

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#3067021 22-Apr-2023 16:41

Ordered on Thursday and shipping email has come up today! May get it Monday! Hopefully the boxes are big enough to ship the Kaon decoders.

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

dukester

477 posts

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#3067025 22-Apr-2023 17:03

Got my new sky box within 48 hours of ordering it. Was offered it for $150. A work mate got his for $100.
Had to jump thru a few setup procedures and an update. Was up and running within 20 minutes. Impressions so far, the interface is not as snappy and refined as the mysky one. The ability to jump 24 hours on the guide seems to be gone. Haven’t bothered setting up any of the apps as happy with Netflix, tvnz prime and tv3 apps on the tv.

tdgeek

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#3067032 22-Apr-2023 17:52

Ive participated in the Sky threads, i.e. the bash Sky threads. Its interesting to see the high demand for Sky. No further questions Your Honour......

Jiriteach

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#3067039 22-Apr-2023 18:20

So after placing my upgrade order on Wednesday and recieving an email confirming the order - I checked with Sky today (after a painful wait) and they said they cannot find an order! Sigh.
Had to re-submit the order today via the website.

I do see that my account on the website is now showing pending order whereas before it didnt so best to check that your account if showing pending if you have submitted an upgrade order.
Guess the website crashes has caused issues. I thought it was all good given the success confirmation email but that was incorrect.

-- opinions expressed by me are solely my own. ie - personal

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