MYSKYHDi restarts when changing channel

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Prosiac

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Topic # 107600 14-Aug-2012 22:51

I am having strange problem with the decoder..... when i keep on changing the channels, the decoder keeps on restarting.... can anyone give me the reason for this problem and the solution to it !!!!

Ventura

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Reply # 672567 14-Aug-2012 23:15

Ring sky

floydbloke

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Reply # 672593 15-Aug-2012 08:05

And of course try off at the wall for thirty seconds and back on.

Does it do it when you use the push-buttons on the front of the unit? Maybe some crud or liquid has got into your remote and is somehow activating the power button when you go to change channel?

ubergeeknz

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Vocus

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Reply # 672638 15-Aug-2012 09:37

floydbloke: And of course try off at the wall for thirty seconds and back on

Yeah I had that issue once and this fixed it.

Also the unit was really hot, so I moved stuff around to make sure the unit was well ventilated. Not happened since.

trig42

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Reply # 672648 15-Aug-2012 09:43

ubergeeknz:
floydbloke: And of course try off at the wall for thirty seconds and back on

Yeah I had that issue once and this fixed it.

Also the unit was really hot, so I moved stuff around to make sure the unit was well ventilated. Not happened since.

Yep, they do generate a bit of heat. Do not suffocate them. When I had mine in a cabinet, I put those rubber stick on feet things between it the component on top of it and it sorted the airflow issues.

JonnyCam

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Reply # 672710 15-Aug-2012 11:03

And of course try off at the wall for thirty seconds and back on.

Sky advise against that now (for HDi), you should use the red reset button in the flap where the smart card goes. (think hold it in for 5 secnds or so)

I think it kills any disk writing and 'gracefully' reboots (and it's probably easier to get to than your sky power cord)

floydbloke

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Reply # 672726 15-Aug-2012 11:15

JonnyCam:

And of course try off at the wall for thirty seconds and back on.

Sky advise against that now (for HDi), you should use the red reset button in the flap where the smart card goes. (think hold it in for 5 secnds or so)

I think it kills any disk writing and 'gracefully' reboots (and it's probably easier to get to than your sky power cord)

Fair enough....except of course for those times where the box has well and truly hung and even the red reset button is ignored.
I must add that these occasions are few and far between though, overall the MySky HDi is pretty damn stable.

Prosiac

19 posts

Geek

Reply # 672799 15-Aug-2012 13:24

well respect all those ideas about the issue. However, the decoder is neither hot nor there is any hint of crude or liquid into the remote... and the same remote is working fine in other decoders.... so i think the problem might be different......

is there any linkage of the remote with respect to the decoder (especially the channel buttons??)

floydbloke

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Reply # 672853 15-Aug-2012 14:40

Prosiac: well respect all those ideas about the issue. However, the decoder is neither hot nor there is any hint of crude or liquid into the remote... and the same remote is working fine in other decoders.... so i think the problem might be different......

Did you try the reset or power cycle?

If still no joy then back to the very first resposne to your query I guess...ring Sky!

attewell

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Reply # 674083 18-Aug-2012 20:59

Prosiac: I am having strange problem with the decoder..... when i keep on changing the channels, the decoder keeps on restarting.... can anyone give me the reason for this problem and the solution to it !!!!

if you press buttons on remote too much (on myskyhdi) it overloads decoder & it will reset..
Make sure you press buttons slowly

Goosey

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Reply # 682941 7-Sep-2012 20:48

So what was the outcome here?

rscole86

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Reply # 682949 7-Sep-2012 21:35

The OP has not returned to geekzone since their last post.

JonnyCam

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Reply # 684276 11-Sep-2012 11:19

if you press buttons on remote too much (on myskyhdi) it overloads decoder & it will reset..
Make sure you press buttons slowly

I'm pretty sure this is not correct.

I scan through the channels as fast as the remote allows me to on both the harmony & mysky remotes and have never seen the sky box reset.

I think I have reset the mysky about 3 times in 2 years.