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Forums › Sky, Neon › Sky Decoder wont turn on.


13 posts

Geek
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# 109313 17-Sep-2012 18:49
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Can anyone help my sky decoder wont turn on. I don't want to replace it cause it costs.

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BDFL - Memuneh
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  # 687305 17-Sep-2012 18:52
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The Sky decoder shouldn't cost anything to replace - it's not yours, it's theirs.




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13 posts

Geek
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  # 687307 17-Sep-2012 18:53
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Are you sure? I don't want to pay for any replacement costs.

 
 
 
 


BDFL - Memuneh
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  # 687308 17-Sep-2012 18:53
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Just call Sky and talk to them about it.




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13 posts

Geek
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  # 687309 17-Sep-2012 18:56
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yeah ill call tomorrow.

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  # 687310 17-Sep-2012 18:56
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you rent the decoder from sky so therefore if it "breaks" like in this case it would be "replaced" free





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  # 687312 17-Sep-2012 19:00
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ok.

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  # 687373 17-Sep-2012 19:47
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You only pay for the call-out if the fault is not with their equipment. Even if you pay $600 for MySky you still do not own it and they will repair any fault with their equipment.




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622 posts

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  # 687389 17-Sep-2012 20:17
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Prob just a fuse in the back blown though

not sure if they have the unscrew type

thats why I always plug my gear in 4 ways with spark protection
etc
amount of times lightning around here hits power lines

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  # 687451 17-Sep-2012 22:13
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Pull the power cord out then plug it back in. That worked for me on the two occasions my ski box wouldn't turn on.

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