Sky Decoder wont turn on.

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Forums › Sky, Neon, Lightbox › Sky Decoder wont turn on.

DodgeyVibes

13 posts

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#109313 17-Sep-2012 18:49

Can anyone help my sky decoder wont turn on. I don't want to replace it cause it costs.

freitasm

BDFL - Memuneh
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#687305 17-Sep-2012 18:52

The Sky decoder shouldn't cost anything to replace - it's not yours, it's theirs.

DodgeyVibes

13 posts

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#687307 17-Sep-2012 18:53

Are you sure? I don't want to pay for any replacement costs.

freitasm

BDFL - Memuneh
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#687308 17-Sep-2012 18:53

Just call Sky and talk to them about it.

DodgeyVibes

13 posts

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#687309 17-Sep-2012 18:56

yeah ill call tomorrow.

l43a2

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#687310 17-Sep-2012 18:56

you rent the decoder from sky so therefore if it "breaks" like in this case it would be "replaced" free

DodgeyVibes

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#687312 17-Sep-2012 19:00

ok.

Niel

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#687373 17-Sep-2012 19:47

You only pay for the call-out if the fault is not with their equipment. Even if you pay $600 for MySky you still do not own it and they will repair any fault with their equipment.

You can never have enough Volvos!

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kiwigeek1

637 posts

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#687389 17-Sep-2012 20:17

Prob just a fuse in the back blown though

not sure if they have the unscrew type

thats why I always plug my gear in 4 ways with spark protection
etc
amount of times lightning around here hits power lines

dukester

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#687451 17-Sep-2012 22:13

Pull the power cord out then plug it back in. That worked for me on the two occasions my ski box wouldn't turn on.

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