mySky HD Atmospheric Conditions but another decoder works

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BobbySmith

34 posts

Geek

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#114131 9-Feb-2013 18:07

Hi guys,

I shifted house and now get the dreaded Atmospheric Conditions message.

I've tried the inputs on the back and I've tried changing the LNB frequency to no avail.

However, I borrowed my neighbour's decoder and it works sweet.

Anyone have any ideas?

Thanks

Spyware

3818 posts

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Lifetime subscriber

#758773 9-Feb-2013 20:34

Define what you mean by "tried changing". By default a user can not access the service menu items to change lnb setting. You need to know the appropriate pin code.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Apsattv

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#758780 9-Feb-2013 20:44

You pay good money to Sky call them to sort it out.

BobbySmith

34 posts

Geek

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#758783 9-Feb-2013 20:51

Hi guys,

I followed the instructions on another post to access the installation menu and tried switching between 1075 and 1130.

Oddly enough, the EPG seems to update OK.

Sky can't get a tech here until Wednesday, so I'm hoping I can sort it before then :)