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Topic # 114724 28-Feb-2013 17:20
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This 'old' remote is dead. Which remote can replace this? I was hoping to get one from sky but they are not selling one from the website... Help?






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  Reply # 771847 28-Feb-2013 17:32
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Whereabouts are you?
I've got one you can have

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  Reply # 771849 28-Feb-2013 17:34
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have one somewhere as well am in dunedin if im more local

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  Reply # 771852 28-Feb-2013 17:40
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ring up sky say your remote has stopped working , they will send you another one, charge your account and you send the remote back in the envelope provided if it wasn't your fault they will remove the charge




Common sense is not as common as you think.




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  Reply # 771853 28-Feb-2013 17:41
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i am in tauranga! happy to pay for post





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  Reply # 771864 28-Feb-2013 18:23
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nakedmolerat: i am in tauranga! happy to pay for post


you may be able to pick up Tauranga is where they send them from and it's postage paid if you cant,i have replaced 3 this way




Common sense is not as common as you think.


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  Reply # 771869 28-Feb-2013 18:39
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I had a button stuck on a remote. Couldn't free it.

Just walked into their office, as they have one where I am, they confirmed button stuck and just pulled another one out of a draw and gave it to me, no charge or anything.

Sounds like there's an office where you are, from what others have said.

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  Reply # 771904 28-Feb-2013 19:53
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vexxxboy: ring up sky say your remote has stopped working , they will send you another one, charge your account and you send the remote back in the envelope provided if it wasn't your fault they will remove the charge

+1
Or get a Harmony remote.

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  Reply # 772201 1-Mar-2013 11:29
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Our remote looked exactly like that walked in to the sky office and they just pulled out a new one from the draw no charge, there were even batteries in it

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  Reply # 772203 1-Mar-2013 11:32
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+1 walk into the office and they swap it out.
Keep your batteries if they are newish.

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  Reply # 772209 1-Mar-2013 11:54
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Are all remotes that look like that compatible? When we swapped out an old Pace 600 decoder the guy did not want to recover the remote, just the decoder.

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  Reply # 772373 1-Mar-2013 16:35
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All the same, and actually not the OEM remote for that STB. Sky owns and insures the equipment, if it is faulty then they replace it at no charge (i.e. if it is not just a flat battery).




You can never have enough Volvos!


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  Reply # 772375 1-Mar-2013 16:38
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Niel: All the same, and actually not the OEM remote for that STB. Sky owns and insures the equipment, if it is faulty then they replace it at no charge (i.e. if it is not just a flat battery).


Do you know if the oem version has more features available? Note - I don't actually have sky, but like the idea of hidden features becoming accessible...



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  Reply # 773884 3-Mar-2013 14:06
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Can't remember what the OEM remote looks like, think it was much more like the MySky remote (or maybe the same). Just Google the STB model number to find the Pace OEM user manual.




You can never have enough Volvos!


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