Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




31 posts

Geek


Topic # 115191 17-Mar-2013 15:18
Send private message

Hi

I can't access "catch up" shows on isky but I can watch "live" events. Does anyone have a solution to this problem? I've got a desktop Mac and running OS 10.7.5 using Safari. I have the latest Flash player 11.6.6602.180 and I have disabled hardware acceleration too. I'm accessing the internet via an ethernet connection.  When I try to play the catch up show the adverts play okay but then the page locks up (sometimes I have a couple of seconds of sound before it locks up) and I have to exit safari to continue using the web. Also I have changed my DNS serves to 202.27.158.40 & 202.27.158.72 and my ISP is Telecom. Any help would be appreciated.

Create new topic
677 posts

Ultimate Geek
+1 received by user: 27

Trusted

  Reply # 783222 18-Mar-2013 08:04
Send private message

I have responded to your PM.
Looks like on demand is working fine.

Paul




meat popsicle

103 posts

Master Geek
+1 received by user: 2


  Reply # 792235 3-Apr-2013 12:09
Send private message

I have exactly the same problem. What was the solution?
Isky works fine for live but not for any catchup stuff

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
677 posts

Ultimate Geek
+1 received by user: 27

Trusted

  Reply # 792267 3-Apr-2013 12:46
Send private message

Confirm which ISP you are with, what DNS settings you have etc.
If you are an orcon customer you should have no issues so i am very interested to here it there are.

Paul




meat popsicle

103 posts

Master Geek
+1 received by user: 2


  Reply # 792271 3-Apr-2013 12:49
Send private message

Hi,
I'm with World exchange. I don't know what DNS settings are.
Should I give World exchange a call or put this quetion in the world exchange forum?

18 posts

Geek
+1 received by user: 2


  Reply # 803710 22-Apr-2013 14:01
Send private message

Hi,

I have the same problem Trying to access from both a Ubuntu Laptop and a Galaxy Note.

I can watch live, but I can not watch catch up, the pre-show advert/prmo plays, but then nothing when the show should be starting,

I am wit WXC

103 posts

Master Geek
+1 received by user: 2


  Reply # 803712 22-Apr-2013 14:04
Send private message

I think I now know the reason for the difficulty. Because Android devices don't support Flash I have only managed to get version 11 on the Samsung Galaxy. Which is OK for isky live but sky tell me I need a later version of flash to view catchup isky programmes. If anyone knows how to get a later version of flash onto Android devices I would be very interested.

18 posts

Geek
+1 received by user: 2


  Reply # 803725 22-Apr-2013 14:34
Send private message

I believe that flash v11xx is the latest with any operating system. I Believe that Sky are guessing/fibbing in this case.

http://get2.adobe.com/flashplayer/otherversions/ - Although there is no "Android" Version listed I can not see any higher than 11 for any operating system.

If anyone has any ideas, or can show me how I am being stupid and not getting something, I will much appreciate their help.


103 posts

Master Geek
+1 received by user: 2


  Reply # 803735 22-Apr-2013 14:48
Send private message

version 11.1 is the latest I can get on Android.
Sky tell me they require 11.4.
Looks like flash are up to version 11.7

18 posts

Geek
+1 received by user: 2


  Reply # 807893 30-Apr-2013 10:08
Send private message

I am not sure if Sky would require the "Latest" Version afterall migrating requires work?

I emailed sky with my issue, telling them that I am using an Android Tablet here is the response:

Thank you for your email.

As a helpdesk we do not support Android systems however by the sounds of it I know what the issue is likely to be.
It sounds like your tablet is using an overseas name servers to resolve domain names. I imagine that an android system defaults to using GoogleDNS. These servers lie oversea and we refuse to resolve overseas name server requests as part of our security protocols.
Make sure that your tablet is set up to use your ISP's name servers.

With kind regards,

Anyideas how I could check the DNS on the Tablet?




Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.