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Topic # 118990 16-May-2013 10:26
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Anyone in the know why half the sports channels wont work, Rang sky to be told of technical problems etc but its only the mysky box not working as the normal one in the other room is fine,maybe somethingto do with the HD ? 




Common sense is not as common as you think.


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Reply # 820526 16-May-2013 11:05
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Saw something about this on Facebook from the Sky Sport page. Apparently a fibre was cut that feeds the HD transmission and boffins are working on it. Alot of angry peeps on facebook too

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  Reply # 820560 16-May-2013 11:51
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http://www.stuff.co.nz/business/industries/8680007/Cable-fault-takes-Sky-channels-off-air

"Thirty-three Sky Television channels have been off-air since shortly before 10am because of a fibre cable fault near the Warkworth satellite station outside Auckland.

Spokeswoman Kirsty Way said the fault was outside its network and it is was working with Telecom and Chorus to investigate.

"We can confirm the issue is external to Sky. We are working to quickly resolve this with third parties and will advise once we have a resolution time," she said.

About two-fifths of Sky's channels are off-air. They include  Prime, Sky's premium entertainment channel SoHo, Sky Sports 3 and 4 and Sky Box Office."



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  Reply # 820568 16-May-2013 12:08
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I find it no big deal. I have found Sky to be very reliable, so if there is an issue, no issue for me. Doesn't matter if its their issue or external.



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  Reply # 820580 16-May-2013 12:21
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wonder if someone dug where they weren't meant to, could be a while to fix it if they did




Common sense is not as common as you think.


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  Reply # 820609 16-May-2013 13:52
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As long as the cricket coverage is on from 21:00 it wont affect me!




The little things make the biggest difference.

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  Reply # 820616 16-May-2013 14:11
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Shindig: As long as the cricket coverage is on from 21:00 it wont affect me!


Black Caps? I've been burnt too often to invest my time there now!  But I still hope they do ok

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  Reply # 820709 16-May-2013 17:51
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No I am from England!

..I can confirm the SSP3-4 HD and working




The little things make the biggest difference.

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  Reply # 829962 3-Jun-2013 10:42
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we had this when the Australian Open was playing - we have a myskyHDI & normal digital box.. on the mysky we got rain fade on all sky sport channels... on the digital box in the bedroom it was fine... had to resort to watching it on the 32" instead of our 60" :-(

Solution: - Rang sky twice, first guy replaced the box and said it was the box that was playing up - worked fine for 2 days.. then went back to its old tricks (the techie only stayed for 15mins so would hardly doubt this was ample time to diagnoise the problem or check anything else out)

Second tech guy - spent 90mins.. replaced some of the cable and said water was getting into the joint up on the roof and causing it to short

unsure if that is true but haven't had a problem since

cheers

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  Reply # 829969 3-Jun-2013 11:21
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LoneStar: we had this when the Australian Open was playing - we have a myskyHDI & normal digital box.. on the mysky we got rain fade on all sky sport channels... on the digital box in the bedroom it was fine... had to resort to watching it on the 32" instead of our 60" :-(

Solution: - Rang sky twice, first guy replaced the box and said it was the box that was playing up - worked fine for 2 days.. then went back to its old tricks (the techie only stayed for 15mins so would hardly doubt this was ample time to diagnoise the problem or check anything else out)

Second tech guy - spent 90mins.. replaced some of the cable and said water was getting into the joint up on the roof and causing it to short

unsure if that is true but haven't had a problem since

cheers


This was totally unrelated to any customer decoder issues and was due to a fibre cut in Auckland.




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