Mysky HDi decoder powering off by itself.

Forums › Sky, Neon, Lightbox › Mysky HDi decoder powering off by itself.

DarkCypher

80 posts

Master Geek

#129055 2-Sep-2013 16:06

I always turn the Mysky decoder off (put it in standby) whenever I'm not using it, but in the last couple days I've noticed when I've left the room for something I come back to it off and the TV still on. Now unless the girlfriend is turning it off to mess with my head, I can't understand how it could be happening.

It's well ventilated and doesn't seem hot. I have my Orcon genius modem in the same room and thought maybe the wireless is doing it, but I've had that for 12 months and not had a problem until now.

It's definitely some of of interference somewhere causing it, maybe the neighbors.

NonprayingMantis

6434 posts

Uber Geek

#888374 2-Sep-2013 16:12

it's telling that it is time to give up sky and spend your money on something better value

clevedon

1059 posts

Uber Geek

#888514 2-Sep-2013 19:58

NonprayingMantis: it's telling that it is time to give up sky and spend your money on something better value

Unless you have any constructive answers, why bother posting stupid comments?

NonprayingMantis

6434 posts

Uber Geek

#888520 2-Sep-2013 20:05

clevedon:
NonprayingMantis: it's telling that it is time to give up sky and spend your money on something better value

Unless you have any constructive answers, why bother posting stupid comments?

just a bit of fun to brighten up your day

ETA: in all seriousness it's probably just on it's last legs. Phone sky and they will swap it out. you will lose all your recorded stuff though.

Bung

6487 posts

Uber Geek

Subscriber

#888624 2-Sep-2013 21:16

DarkCypher: I always turn the Mysky decoder off (put it in standby) whenever I'm not using it, but in the last couple days I've noticed when I've left the room for something I come back to it off and the TV still on. Now unless the girlfriend is turning it off to mess with my head, I can't understand how it could be happening.

Have you checked the Energy Saving settings eg on "Low" if you haven't changed channel etc for 90 min and it is between 11pm - 5am & 10am - 5pm the MySky HDi bow will go into standby.

https://skytv.custhelp.com/app/answers/detail/a_id/883/kw/standby

jamesrobert

90 posts

Master Geek

#888863 3-Sep-2013 11:44

My heatpump can mess with the MySky.

DarkCypher

80 posts

Master Geek

#889107 3-Sep-2013 17:03

Bung:
DarkCypher: I always turn the Mysky decoder off (put it in standby) whenever I'm not using it, but in the last couple days I've noticed when I've left the room for something I come back to it off and the TV still on. Now unless the girlfriend is turning it off to mess with my head, I can't understand how it could be happening.

Have you checked the Energy Saving settings eg on "Low" if you haven't changed channel etc for 90 min and it is between 11pm - 5am & 10am - 5pm the MySky HDi bow will go into standby.

https://skytv.custhelp.com/app/answers/detail/a_id/883/kw/standby

Cheers,

That seems to be it, I'm still not sure how the settings changed though.

Elpie

1304 posts

Uber Geek

#889359 4-Sep-2013 02:21

DarkCypher:
Bung:
DarkCypher: I always turn the Mysky decoder off (put it in standby) whenever I'm not using it, but in the last couple days I've noticed when I've left the room for something I come back to it off and the TV still on. Now unless the girlfriend is turning it off to mess with my head, I can't understand how it could be happening.

Have you checked the Energy Saving settings eg on "Low" if you haven't changed channel etc for 90 min and it is between 11pm - 5am & 10am - 5pm the MySky HDi bow will go into standby.

https://skytv.custhelp.com/app/answers/detail/a_id/883/kw/standby

Cheers,

That seems to be it, I'm still not sure how the settings changed though.

Although this energy saving has been around for awhile my mysky was not turning off. Until recently. I had the same kind of reaction as you and can only assume that some update along the way triggered the energy saving feature. I had a few anxious moments until I discovered it was supposed to do that when it hadn't previously been turning off.