iSky issue- missing play/pause buttons of live tv/catch up channels

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Kimmyh

2 posts

Wannabe Geek

#131143 10-Oct-2013 11:09

Hi there,

iSky has been working fine on my laptop so I know it works. I am running Windows 7.

There are 2 issues I am having:

1) I cannot watch live tv because I get the message "the selected item is not currently available". Also I see the video screen and the big 'play' button but no play/pause buttons below it (see image below- I highlighted where these buttons usually are). I have no Ad Blocker. The cookies have been deleted and have tried watching live tv in Google chrome, IE and Mozilla. All 3 have the same problem.

I feel that whatever is affecting the play/pause buttons is also preventing me from watching live tv. I did run a jv16 powertool clean up and maybe that deleted something that it shouldn't have.

2) With the catch up programmes I can watch the program by pressing that big 'play' button on the middle of the video screen. Again there are no buttons below for play/pause etc. To stop watching I have to close the screen or click on a different programme.

I believe it is not the ISP (Slingshot) as I can perfectly watch TV on demand, YouTube etc. It almost seems that there is a plugin etc missing.

Any help would be greatly appreciated.

sittingduckz

689 posts

Ultimate Geek
+1 received by user: 288

ID Verified

#911980 10-Oct-2013 11:17

I think they come back when you turn 'lights on' (Click the 'lights off' button)

Lights off turns most of the page off and from memory it turns that bar off as well. But I can't be sure :)

I'm not a complete idiot, I still have some parts missing.

Kimmyh

2 posts

Wannabe Geek

#911993 10-Oct-2013 11:36

The lights off button does not solve the problem. Already tried it :(

Ailama

6 posts

Wannabe Geek

#914183 12-Oct-2013 18:27

Same issue here, beginning to really annoy me as I cant make anything go full screen anymore as the button is missing. Tried on multiple browsers, different ISPs. No add blockers etc its only been since they changed the Isky format.

I also cant play older episodes of any series, no matter which one I click on, it plays the latest one :(

rugrat

3142 posts

Uber Geek
+1 received by user: 945

Lifetime subscriber

#914238 12-Oct-2013 21:44

When flash updated it stopped working for me.

Got sound but no picture.

That was internet explorer 9, I installed firefox same issue.

Then I installed chrome and it worked fine with that browser.