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Forums › Sky, Neon › Help needed with setting up Sky decoder with a newly installed dish


9 posts

Wannabe Geek
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# 138914 21-Jan-2014 18:42
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I've followed the best advice I can find here but as yet to no avail.

The dish I have installed is a dual LNB 10750MHz model, and I have this configured in the Sky setup. I have aligned it reasonably well.

I have selected the Optus D1-NZ13L satellite. When I go into the LNB setup, it gives me the default option of 156.0 East - Optus 3, or I can choose "User Specified Satelite". My first question is what should I select here?

I get a signal strength of about 67, and 1 green bar on the bar graph. I get nothing on the signal quality graph. Something is obviously wrong, but what?

Any advice or help greatly appreciated before I call in the 'experts'. Thanks.

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5445 posts

Uber Geek
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  # 971803 21-Jan-2014 18:45
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Call Sky to come and fix it - that's what you pay them for!

1950 posts

Uber Geek
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  # 971817 21-Jan-2014 18:52
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Why have you installed a new dish for Sky? What was wrong with the old one and why haven't you asked Sky to fix it?

 
 
 
 




9 posts

Wannabe Geek
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  # 971819 21-Jan-2014 18:54
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I've just moved into a new house that had no dish installed.

2257 posts

Uber Geek
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Subscriber

  # 971857 21-Jan-2014 20:17
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Soo you ring Sky and they come and install one for $50.....



9 posts

Wannabe Geek
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  # 971859 21-Jan-2014 20:19
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Thanks for the replies so far, but some technical advice would be really appreciated. Thanks.

106 posts

Master Geek
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  # 971866 21-Jan-2014 20:23
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and you already had a sky decoder? and sub. at the old house? i think theyre doing free installs at the moment but tie you in for 12months.

106 posts

Master Geek
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  # 971869 21-Jan-2014 20:32
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what type of decoder r u using

 
 
 
 




9 posts

Wannabe Geek
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  # 971874 21-Jan-2014 20:38
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It's the Pace DSR620, configured and working at my main home, but now here at the new bach.

5445 posts

Uber Geek
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  # 971902 21-Jan-2014 21:02
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billymacd: It's the Pace DSR620, configured and working at my main home, but now here at the new bach.


Ahh, so you haven't moved in to a new house, you want to set it up at another location. Perhaps you should have said that earlier, rather than saying you had moved house.

Assuming both LNBs are 10750, then you should not have to touch any satellite, LNB settings at all.

It is most likely the dish is not aligned correctly - how did you do it?



9 posts

Wannabe Geek
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  # 971915 21-Jan-2014 21:16
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Thanks for your reply and offer of help.

The dish came off another house and is set to the correct elevation, if I have mounted the pole verticallly. I used a website, sorry cant remember which one, which showed me on Google Maps where exactly I should align it wrt North, double checked this with an Android app so fairly confident it is correct, and I have one of those little meters that I plugged in-line between the LNB and Sky box, which I've used successfully before.

I am sure the strength reading here is slightly higher than back at my main home, but obviously having zero signal quality is the downfall.

5445 posts

Uber Geek
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  # 971924 21-Jan-2014 21:35
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It's probably pointing at the wrong satellite - it will need to be accurate to within a few mm - a website will only give you a general idea, and is not accurate enough to aim a dish.

A cheap sat finder meter will help, but won't tell you which one you are pointing at. Try moving the dish left and right slowly, maybe a 100mm or so and see if you pick up another satellite - there's several others not too far away which will trigger the sat meter. The elevation adjustment can be very sensitive - again, a mm or so can make a big difference, don't rely solely on the scale.

Basically, scan back and forwards slowly across the rough area you are aimed at, looking for a signal on your meter, then fine tune from there. LNB skew (rotation) can also be adjusted to fine tune.



9 posts

Wannabe Geek
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  # 971953 21-Jan-2014 21:52
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Thanks for that advice Runningman, I'll give that a go.

106 posts

Master Geek
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  # 971974 21-Jan-2014 22:20
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optusd1 is at 160.0east



9 posts

Wannabe Geek
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  # 971977 21-Jan-2014 22:27
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Yes that was my understanding, I am just confused as to why I can select the sat in 1 menu and yet have this 2nd choice to make.

106 posts

Master Geek
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  # 971991 21-Jan-2014 23:03
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reread your original post the dual lnb picks up both d1 and d3 did you connect cable to port one left side looking at dish also connector should be at approx 8oclock looking at dish

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