IGLOO channel pack price reduction

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MikeB4

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Topic # 143261 8-Apr-2014 14:31

IGLOO have announced a reduction in the channel price to $19.95 per month, down from $24.95

https://igloo.co.nz/igloo/price%20down.html

Mike
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nitrotech

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Reply # 1020681 8-Apr-2014 14:37

It would be nice to see igloo improve the performance of their box itself (eg it's slow, very slow) and the price of on demand/sport needs to fall too why they don't use streaming to the box to offer all sports matches over the weekend is beyond me.

MikeB4

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Reply # 1020684 8-Apr-2014 14:41

I would imagine that the price of the pay per view events is based on what the rights owner is requiring.

Mike
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timbosan

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Reply # 1020762 8-Apr-2014 16:29

nitrotech: It would be nice to see igloo improve the performance of their box itself (eg it's slow, very slow)

It is oh so slow, I thought mine was broken at first. And the boot up time is ridiculous. We don't really use it much any more as the performance is so bad as to make even navigating the guide a PITA.

Why is it so slow when the other Sky boxes are not? Even a reduction in the channel pack price doesn't make up for it.

mattwnz

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Reply # 1020783 8-Apr-2014 17:00

It's not only slooow, but it also crashes alot. It also goes into standby after 4 hours by default, which I pressume is to stop it overheating. So you are watching something and it suddenly turns off.
The channels that are on it are pretty rubbish, even when I got the free month, there wasn't anything worth watching on them. If they perhaps had some sports or movie channel options, then that maybe worth getting. The system for finding on demand movies is also horrible, it is so laggy and slow, it is easier just to go to the video store. I am guessing they don't want to cannibalize their existing business, as the sky and mysky boxes and channels are far superior.

Jaxson

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Reply # 1020802 8-Apr-2014 17:43

Reads as a lame attempt to pretend there is some completion in their monopoly.
Sounds like poorly developed hardware, and a rushed implementation.

mattwnz

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Reply # 1020815 8-Apr-2014 18:20

Jaxson: Reads as a lame attempt to pretend there is some completion in their monopoly.
Sounds like poorly developed hardware, and a rushed implementation.

I don't think it was rushed, because it took a long time to come to the market. If the basic plan was $9.95, they may have more takers, but that is basically sky basic, which costs more. The branding is nicely done, and it all looks very professional, but I think they have been let down by slow hardware . I do have concerns over the websites security, as the login password is just a 4 digit pin, where experts recommend a password containing characters, symbols and numbers.

nitrotech

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Reply # 1020818 8-Apr-2014 18:24

Igloo's been in the market a long time now you think they could at least sort out the speed of the box it really is almost unusable.

sdav

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Reply # 1020821 8-Apr-2014 18:31

mattwnz: It also goes into standby after 4 hours by default, which I pressume is to stop it overheating. So you are watching something and it suddenly turns off.

What! Dumbest thing I have heard of.

MikeB4

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Reply # 1020822 8-Apr-2014 18:32

We have been using Igloo for a long time. We have no issues with it, it is certainly faster than TiVo and T-Box. Certainly would not describe it as unuseable .

Mike
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kiwirock

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Reply # 1020839 8-Apr-2014 18:55

Mine turns off everynight just after I get home from work (about 2am). It's really anoying.

I have mine set for stereo not dolby because if you only use stereo output when set to Dolby down here the audio levels are all over the place between channel changes.

I get the odd movie when they are on a deal like the $1 xmas one's they had. Otherwise I hardly ever get channel packs. $19.95 still doesn't do it for me, I'd be happy with $9.95 for National Geo and that's it.

Now it's just a waste of space.

MikeB4

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Reply # 1020842 8-Apr-2014 19:17

My wife watches Food TV. I like BBC Knowledge, UK TV, National Geographic and BBC world. Plus the Freeview channels

Mike
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Take My Advice, Pull Down Your Pants And Slide On The Ice!

kiwirock

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Reply # 1020957 9-Apr-2014 04:12

Something else you can't do, purchase a channel pack at 3am and have it available any earlier than 6am as I've just discovered tonight. That's handy, that's when I'll be asleep as a night shift worker and wanted to watch it now, since I've paid for it lol. During the day it only takes about 10-15 minutes to be authorised over the air. I guess even though it's automated they still have to be picky about start and end times (not during the day though).

Something else I discovered at xmas was if you have it plugged in to an iffy antenna, and already have paid for ondemand movies, the box may go unauthorised and then you can't access even the movies via broadband pay per view either even if you've already paid them. That was a nightmare once, I had to go over the re-registration over and over for an hour or two, then went to bed and got up and it was authorised finally again. I fixed the dodgy antenna connector but all this to access the ondemand movie because the box locks everything out other than registration when it can't hear the local UHF transmitter.

On my first day of owning it, it did a software update and got stuck on the registration page after already registering it (about October/November last year). This only took 15-25 minutes to re-authorise it over the air after a phone call, but as a customer experience it wasn't a great start. It was like paying for a car, having it home, but waiting for the key to be manufactured. Customer expectations vs delivery wasn't flash.

But when it does go, it's handy. But when it has a hick-up, it's only been much to my surprise thinking the software would be designed a little more professionally with some Murphy's law foresight.

The speed of the CPU in it I couldn't care less about. Als long as it provides a picture without lost looking frames or pixelation. Like the older Sky Zenith's when they got rediculously slow as the updates got newer and newer. But it worked.