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318 posts

Ultimate Geek
+1 received by user: 46

Spark NZ

Topic # 148725 29-Jun-2014 01:10
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Today my downstairs Multiroom MySky HDi had no signal, however upstairs unit was working fine.  Tried a reboot as this seemed to fix it before.  But not this time.

The Sky dish has a quad output LNB, 2 outputs are utilised in my house upstairs/downstairs, the 3rd & 4th outputs go to a granny flat via a twin cable (the tenant currently doesn't have Sky).
The dish is quite accessible so to get my downstairs unit functioning, I unplugged the 1st RG6 from it's output and swapped it for the 3rd output.  Soon as I did this the MySky unit regained signal and started working again.

I assume this means the LNB is dying, i.e. it's first output is now dead.  
If I ring Sky and advise will they replace with a new quad output LNB?

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1909 posts

Uber Geek
+1 received by user: 122

  Reply # 1076391 29-Jun-2014 08:59
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Ring them and ask.

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