By pressing manage, it brings a list of devices that are linked to my account. All of them are familiar, and none were watching anything at the same time as I was trying to. In fact, it has my device (and same version number) in the list, but for some reason, it persists that it's a new device.
I tried ringing up Sky to help me fix it, and he could see I was trying to access it, but he couldn't understand why it wasn't working. We tried restarting my computer, and trying different browsers. In the end, he couldn't help, so we just left it.
Two days since that call, I still have these issues. I'm just wondering if anyone else has experienced something similar? If there's any SKY people that read this, is it possible to wipe my devices list, so I can re-add them? I noticed that when it was possible to remove and add a device (a month since the last time that was done), it worked fine after 're-registering' my device, but obviously now it's gone back to it's old ways. I can't remove and re-add until the second of next month.
Would like to know if this is a common problem, or just me.