Lip Sync Issue

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jaidevp

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#152462 27-Sep-2014 11:26

Is anyone else experiencing lip sync issues on Mysky HDi? I currently can see an issue with Disney channel right now, I can't see any issues with other channels. This seems to be a common occurance and only on Disney, that I've noticed so far.

rlevis

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#1138730 27-Sep-2014 13:05

Yep, I've noticed that for about the last 2 months as I walk past the TV when the kids are watching Disney channel. It seems to be the only one. It was fine before.

jaidevp

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#1156986 17-Oct-2014 17:18

Anyone else? Kids are starting to notice it. My niece is watching Jessie right now and its obvious.
I logged it but Sky say they aren't seeing the issue, I am seeing it on both HDi boxes I have and it's constant, not just on a particular programme.

It's almost like the video is a milliseconds before the audio.
Funny thing is when I try and record it via iPhone camera the camera video delay corrects the audio sync, so I can't capture it :)

Ross please log it too if you are still experiencing it, I don't think this is a decoder/HDD issue.

l43a2

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#1156987 17-Oct-2014 17:21

i have my sky HDI ill check this out later on and see if i can notice it, im pretty picky when it comes to sync issues

jaidevp

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#1159668 21-Oct-2014 23:09

Any observations on your investigation Josh?

l43a2

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#1159671 21-Oct-2014 23:14

i checked it out 3 different times and didnt notice any major shift in sync, do any shows do it worse then others?

jaidevp

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#1159675 21-Oct-2014 23:28

Hm not really notice it most times, I'd say its evident on shows like Shake it up, Jessie, Lab rats. Can't tell with the cartoons.
Saturday and Sunday afternoons when my niece/nephews mainly watch these.

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l43a2

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#1159676 21-Oct-2014 23:32

do you have your my sky going via TV speakers or an amp of some kind?

rlevis

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#1159680 22-Oct-2014 01:52

The issue is only with Disney channel, not any other channels that I know of. It's not a major sync shift, perhaps 100ms or so, but quite noticeable and my eldest did ask me about it.

jaidevp

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#1166877 2-Nov-2014 13:57

Checking out Disney now, walking past the 2014 Radio Disney Music awards are on and it has some serious lip sync issues. Really noticeable when the hosts or guests talk, not the singers its too fast (scene cuts) to detect.

It's only Disney I changed channels and no issues with the others.
No I'm not going through my AV receiver, however when I do I have no issues with other channels. Also happens on my multiroom mysky hdi unit too.