Will Sky ever get SkyGo working properly?

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TangoNZ

115 posts

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Topic # 160161 26-Dec-2014 16:55

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Trying to watch the cricket today and its infuriating, its lasts at most about 5 minutes before losing the picture, often says "the content is unavailable", then when I try and reload it I keep getting messages about being logged in already even if I try and do something simple like change the channel I'm streaming.

Its been so bad for so long I'm starting to wonder if they're doing it deliberately to protect their traditional broadcast method lol (btw its not my end as we're on UFB and can stream every other service perfectly including YouTube, Xbox video, TVNZ on demand etc...)

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336 posts

Ultimate Geek
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Reply # 1204112 26-Dec-2014 17:02

I've got the same issue. I can watch it on my phone but not via the computer which is how I want to watch it now! Very frustrating!

nathan

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Microsoft

Reply # 1204114 26-Dec-2014 17:06

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mine fails miserably too, often if not mostly

"immunity to competition makes a monopolist fat and lazy"

JamesL

956 posts

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Reply # 1204129 26-Dec-2014 17:24

It is an utterly terrible service, even when its working the picture quality is crap

TwoSeven

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Reply # 1204138 26-Dec-2014 17:44

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I gave up with SkyGo a long time ago, only use the app to set up the sky box to record and to see what is on. I find it odd that other TV on demand services work just fine using similar technology.

Software Engineer

ronw

921 posts

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Reply # 1204146 26-Dec-2014 18:01

I wonder how Sky Igloo system will fare once Sky get their streaming service working correctly. Looks to me that they may as well abandon Igloo and stick with streaming which raises an interesting point that TVNZ went halves with SKY over Igloo. If they do abandon the service then yet again our state owned media company will have invested into a company that did not being it any great return. Similar to the Tivo fiasco

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old3eyes

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Reply # 1204201 26-Dec-2014 19:55

I've almost given up on Skygo. Main problem is that the preview ad runs fine then when the program starts it's freeze frame and sound, black screen and sound or just nothing. If I persist it generally is OK maybe for 30 ~45 minutes then buffering and stops..

Regards,

Old3eyes

Spyware

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Reply # 1204202 26-Dec-2014 20:00

ronw: I wonder how Sky Igloo system will fare once Sky get their streaming service working correctly. Looks to me that they may as well abandon Igloo and stick with streaming which raises an interesting point that TVNZ went halves with SKY over Igloo. If they do abandon the service then yet again our state owned media company will have invested into a company that did not being it any great return. Similar to the Tivo fiasco

Sky bought the remaining TVNZ share of Igloo for a $1 a long time ago.

Ross

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Apsattv

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Reply # 1204658 27-Dec-2014 21:47

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The Purpose of Igloo was

A. Keep Sky's access rights to the UHF spectrum
B. to use it to upsell full Sky Satellite service to new customers.

muppet

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Reply # 1204668 27-Dec-2014 22:28

Ugh I know.

I have had no end of problems with it.

Phone call after phone call and all they can ever tell me is "Sir, you must be a Sky TV customer"

You can bet I deducted 2 stars from my Play Store review for that sort of attitude.

Zippity

641 posts

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Reply # 1204682 27-Dec-2014 23:13

Amazing!

I have no issues with SkyGO

Does that mean I am doing something right?

Shindig

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Reply # 1206215 30-Dec-2014 20:00

No issues with skygo either, great service that works great from a laptop or android tablet. (Nexus10)

The little things make the biggest difference.

JimmyH

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Reply # 1206227 30-Dec-2014 21:00

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Apsattv: The Purpose of Igloo was

A. Keep Sky's access rights to the UHF spectrum
B. to use it to upsell full Sky Satellite service to new customers.

and

C. To stop anyone else being able to get hold of the spectrum and use it to compete with Sky.

Handsomedan

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Reply # 1207330 2-Jan-2015 22:12

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I just find it to be shocking...glitchy, flaky and inconsistent at best...with terrible picture quality.

Handsome Dan Has Spoken.

Jase2985

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Reply # 1207362 2-Jan-2015 22:43

the only issue is have is the picture is not the greatest, takes 30 or so seconds and it stablises and its ok to watch but have never had buffering on my PC

is there a way to make the player bigger with out going full screen? currently its about a 1/3 of the width of my screen and it make it hard to watch

jjnz1

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Reply # 1207430 2-Jan-2015 23:53

Regardless of your experience, please post your ISP and tech (ie Snap VDSL, 2 Degrees 4G Mobile, Orcon Fibre)

Hopefully that way we may get an idea of who is connecting to Sky's servers directly etc...

Me:
Sky Go sucks. Pixelated. When it is working uses around 1Mbps bandwidth. Sport (rugby) is horrible, frame rate not high enough, fast motion is appalling.
Snap Fibre 200/20.

On the other hand, I had Aussie Foxtel Go for about 6 months, and it was fantastic. Used around 4Mbps down, fast motion still could do with improvement, however most things looked like HD quality. Also was around 35 channels from memory.

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