Mysky with portable dish

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Maybe998

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#171795 1-May-2015 11:37

Hi, I need some help. I purchased a portable satellite dish to use with a mysky box. I have set the satellite dish up as per the instructions in the box and am getting a strong satellite signal. I have also changed the sky decoder frequency to match the dish but I still can't get a picture. I also cannot get back to the menu to change the frequency back to its original setting so I am stuck without sky at the moment. Any tips or suggestions on how to get the portable dish working? Or even how to get back into the menu (pushing the setup button is now unresponsive because no signal is being received) so I can get it working through the dish on my roof again?

Jaxson

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#1294985 1-May-2015 12:32

How do you know you are getting a strong signal, and more importantly a strong signal from the right satellite?

How big is this portable dish?

Brunzy

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#1295000 1-May-2015 13:13

Try ringing Sky , they should fix it for you.

Rikkitic

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#1295009 1-May-2015 13:25

I'm not up to date on My Sky but our older Pace box sometimes has to be kicked back into action by removing the card and reinserting it. Maybe there is something comparable with your setup to get things back to their default. Also worth a try is killing the power by unplugging the box, waiting 10 minutes and then restarting it with the original dish hooked up.

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wingbat45

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#1295484 2-May-2015 09:20

Brunzy: Try ringing Sky , they should fix it for you.

They will change you more than likely

wingbat45

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#1295487 2-May-2015 09:25

Jaxson: How do you know you are getting a strong signal, and more importantly a strong signal from the right satellite?

How big is this portable dish?

I agree with the above there are 2 satellites sky use and if you misalign then you are not going to get pix. also the satellites look the same on a elcheepo finder

tkr001

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#1295590 2-May-2015 11:26

wingbat45:
Jaxson: How do you know you are getting a strong signal, and more importantly a strong signal from the right satellite?

How big is this portable dish?

I agree with the above there are 2 satellites sky use and if you misalign then you are not going to get pix. also the satellites look the same on a elcheepo finder

Sky only use Optus D1!

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Rikkitic

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#1295604 2-May-2015 11:51

tkr001:

Sky only use Optus D1!

This is true. Both Sky and Freeview are on D1. If you have or can borrow a Freeview box, you can use that to check the orientation of the portable dish. The only difference between them is that the Sky signals are scrambled, so won't show if the box is set to FTA only.

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wingbat45

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#1295766 2-May-2015 15:51

tkr001:
wingbat45:
Jaxson: How do you know you are getting a strong signal, and more importantly a strong signal from the right satellite?

How big is this portable dish?

I agree with the above there are 2 satellites sky use and if you misalign then you are not going to get pix. also the satellites look the same on a elcheepo finder

Sky only use Optus D1!

really? So why do the LNB's have 2 throats?

edit: corrected spelling error

Brunzy

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#1295785 2-May-2015 16:07

In case one gets a cold :-)

Pretty sure D3 is only a backup & only content is a test card.

wingbat45

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#1295789 2-May-2015 16:16

Brunzy: In case one gets a cold :-)

Pretty sure D3 is only a backup & only content is a test card.

Correct, all dual throated LNB's will pick it up.

Getting back to the first thing.

tkr001

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#1295799 2-May-2015 16:50

They were considering using D3 in addition to D1 but it never eventuated.

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Rikkitic

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#1295857 2-May-2015 19:41

Sky and Freeview have different polarities. With a dual LNB you can switch between them, So you don't have to have a separate LNB with a different coax cable for each. It is just a more efficient way of doing the same thing. I have an 80 cm Sky dish with a dual LNB for Sky and Freeview on D1, a second LNB for D2, and a third for Intelsat 19. If I had to use two separate LNBs focused on the same area of the dish for Sky and Freeview, things would get crowded, not to mention that extra cable.

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Spyware

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#1295858 2-May-2015 19:46

Rikkitic: Sky and Freeview have different polarities.

No they don't.

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tkr001

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#1295862 2-May-2015 19:48

Rikkitic: Sky and Freeview have different polarities.

No they haven't, they are both horizontal.

Rikkitic

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#1295899 2-May-2015 21:26

Gee I guess I got that wrong. I am working from memory, some time ago, but I do remember there was an issue with Sky and Freeview and I thought it had to do with polarity. What I do know is that I was only able to fix it with a dual LNB. Otherwise I had to keep moving the cable back and forth. Each box needed its own connection and they were mutually incompatible. If it wasn't polarity, what was it?

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