We need test participants

Forums › Sky, Neon, Lightbox › We need test participants - Android app

KieranfromLightbox

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#177098 22-Jul-2015 13:38

Hey all - we have an Android test build that we'd like to invite anyone interested to help us test. It should address the stability issues and the random crash messages that some of you may be experiencing.

Anyone interested can drop me a private message for more info.

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some call me @jevvv
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#1349792 22-Jul-2015 13:48

So you're looking for EXISTING Lightbox customers?

<- don't ask me where I am - I haven't a clue: its a tech thing ;)
Housewife computerer: not particularly great at either.
And don't take me too seriously.

nedkelly

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#1349794 22-Jul-2015 13:52

jevvv: So you're looking for EXISTING Lightbox customers?

I second this question.
Or can it just be on the 30 day trial?
I have literally a drawer full of android devices, from gingerbread all the way up to Lollipop

Bee

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#1349796 22-Jul-2015 13:55

I finally figured out - Lightbox crashes every time I press a volume control, not sure if this is a known issue?

Doing your best is much more important than being the best.

NzBeagle

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#1349804 22-Jul-2015 14:03

I'm looking forward to this as I only really have Chromecasts for using LB so having this fixed would be good.

Wade

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#1349823 22-Jul-2015 14:26

I'm keen to try, I'm using existing app and while it works 99% of the time is still a bit hit and miss so keen to help

One thing I've noticed is the random error message of light box not working seems to be triggered by YouTube videos, as in start a YouTube video(by link not direct from YouTube app) and error message pops up

Mattmannz

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#1349891 22-Jul-2015 16:25

Are you going to make the app available on the Amazon store? That would be great!

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KieranfromLightbox

93 posts

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#1349906 22-Jul-2015 16:44

Mattmannz: Are you going to make the app available on the Amazon store? That would be great!

Hi Matt, we don't currently have any plans to do so at this stage.

Dreal

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#1350136 23-Jul-2015 00:19

So glad you are doing this. Due.

Are testers supposed to be already subscribers?

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KieranfromLightbox

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#1350526 23-Jul-2015 15:34

jevvv: So you're looking for EXISTING Lightbox customers?

Correct.

KieranfromLightbox

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#1350527 23-Jul-2015 15:35

Dreal: So glad you are doing this. Due.

Are testers supposed to be already subscribers?

Yes - the beta build will use the same credentials you would currently use.

KieranfromLightbox

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#1350528 23-Jul-2015 15:36

Wade: I'm keen to try, I'm using existing app and while it works 99% of the time is still a bit hit and miss so keen to help

One thing I've noticed is the random error message of light box not working seems to be triggered by YouTube videos, as in start a YouTube video(by link not direct from YouTube app) and error message pops up

Hi Wade - that's exactly the defect we're trying to fix! If you're interested, PM me your Google Account email address and I'll add you to the beta list.

AliExpress

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KieranfromLightbox

93 posts

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#1350530 23-Jul-2015 15:36

nedkelly:
jevvv: So you're looking for EXISTING Lightbox customers?

I second this question.
Or can it just be on the 30 day trial?
I have literally a drawer full of android devices, from gingerbread all the way up to Lollipop

You can test if you're within the 30 day trial.

KieranfromLightbox

93 posts

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#1350542 23-Jul-2015 15:44

Bee: I finally figured out - Lightbox crashes every time I press a volume control, not sure if this is a known issue?

Yep - thats part of the reason we're testing the beta - we're pretty sure we've fixed this one.

huckster

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#1351156 24-Jul-2015 13:35

Can I add the fact that the connection to Chromecast is lost/restored message which sits over the bottom of the screen (of the android device) hangs around a lot and needs to be swiped/touched over and over again to get rid of it - even after viewing has stopped, Chromecast has been disconnected and Lightbox exited (gracefully)?

When will the Beta be available?

KieranfromLightbox

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#1351162 24-Jul-2015 13:47

huckster: Can I add the fact that the connection to Chromecast is lost/restored message which sits over the bottom of the screen (of the android device) hangs around a lot and needs to be swiped/touched over and over again to get rid of it - even after viewing has stopped, Chromecast has been disconnected and Lightbox exited (gracefully)?

When will the Beta be available?

The connection message is designed to be displayed for 2 seconds - although if the connection is dropping in & out it may persist. How long is the message persisting?

Hoping to have the beta made available today so testers can use it over the weekend - but no guarantees at this stage.

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