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major_figjam

10 posts

Wannabe Geek
+1 received by user: 1

Topic # 191305 31-Jan-2016 16:00

Just a thought about Sky

Is this the way to let people know that Sky Go is broken, and has been broken for hours?

Do they not have any ability to put messages on their website, or twitter, or facebook? Or have they just stopped caring?

Dingbatt

3496 posts

Uber Geek
+1 received by user: 622

Lifetime subscriber

Reply # 1482332 31-Jan-2016 17:24

At least now I know it's not only me!

Maybe Wellington 7s + ODI Cricket = overload = fail.

Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

wingbat45

225 posts

Master Geek
+1 received by user: 8

Reply # 1482345 31-Jan-2016 17:43

Check sky Facebook, SKYgo has a current issue

GregV

758 posts

Ultimate Geek
+1 received by user: 224

Reply # 1482346 31-Jan-2016 17:47

So how long before they drop SkyGo, and give subscribers access to Fanpass instead?

MrBob

77 posts

Master Geek
+1 received by user: 10

Reply # 1482351 31-Jan-2016 17:55

One person supports this post

I heard 32nd of March

OmniouS

292 posts

Ultimate Geek
+1 received by user: 23

Lifetime subscriber

Reply # 1482479 31-Jan-2016 22:10

If this was an isolated incident, I'd be more forgiving. I'm going to cancel my subscription first thing tomorrow morning.

The communication from Sky has been hopeless.. they acknowledged that there was an issue a few hours into the outage. We got one update shortly after that but they have been silent for 4 hours.

I can log in now, which is an improvement. No picture/audio though. For such a huge day of sport, this is really disappointing.

I'm now watching the Australian open mens final on an unlicensed stream.

There is a huge number of disgruntled customers commenting https://www.facebook.com/SKYnewzealand/?fref=ts https://www.facebook.com/SKYnewzealand/posts_to_page/

major_figjam

10 posts

Wannabe Geek
+1 received by user: 1

Reply # 1482989 1-Feb-2016 17:21

And if Mr Fellett believes that computer users could log in, he's either being economical with the truth, or he has been lied to.

Either way, another 20 year customer is lost to Sky.

Rikkitic

Glurp
8227 posts

Uber Geek
+1 received by user: 3787

Subscriber

Reply # 1483024 1-Feb-2016 18:12

For those who have satellite but can't stream 7Live I noticed today that the Australian men's final was being broadcast on Intelsat19, RTS. You don't really need the commentary for something like this.

I reject your reality and substitute my own. - Adam Savage

major_figjam

10 posts

Wannabe Geek
+1 received by user: 1

Reply # 1484483 3-Feb-2016 15:29

Surprise, surprise. Broken again.