Hi guys

Father has just had the new standard sky box installed but is having some issues with his remote sender, it used to work fine with the old sky box which was a silver pace device, when he brought them they said they would be compatible with my sky, but the problem seems that the device isn't picking up the ir from the remote very well. It works intermittently but not well enough, also having some issues placing the remote extender in the correct place on/beside the box.

Does anyone have any expirence with remote extenders and the new sky box?