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626 posts

Ultimate Geek

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#193822 25-Mar-2016 13:06
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I am having problems with sky box office and selecting a movie.
The software is not responding and selecting a movie and pushing the select button does nothing.
All other aspects of my sky works.
Using the new sky software.

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3143 posts

Uber Geek

Lifetime subscriber

  #1519638 25-Mar-2016 14:09
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I've got my sky HSu box connected via Ethernet to fibre.


My problem was trying to buy movie kept givingv 033 or 34 error.


Emailed them and was told yesterday that movies were blocked on my account for some reason which they say will be fixefbin 24hrs.








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233 posts

Master Geek

  #1519685 25-Mar-2016 15:23
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If you are doing a ppv you need to press box office then press select, move to the move and RECORD TO PLANNER.

Go to planner find movie and the ppv will be there, also will before you play it show the price.

For ondemand

Press box office, down to ondemand into movies etc, find the movie you are after press select. If it says download, press this and it will download it and let you know when it is ok to view.

If it says "upgrade subscription" then you don't have movies (obvious but I am just covering my base).

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