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Forums › Sky, Neon, Lightbox › LB on Apple TV 4
davidcole

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#207343 20-Dec-2016 09:00
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I tend to find I have to restart the Apple TV daily as going in to lightbox and playing a video will just spin, until I restart.  I do use a DNS service (where the dns is set to my ISPs and I use DNSmasq to use different dns servers).

 

And last night I saw that modern family wouldn't display any episodes, but suits and orphan black would.  Even after restart the same behavior persisted.

 

 




Previously known as psycik

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Junta
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  #1692583 20-Dec-2016 09:09
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Hey @davidcole - the error with the Modern Family is something we're aware of and are fixing. It's not you. :)

 

In terms of the need to restart, have you tried disabling the DNS service? Does that help?



davidcole

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  #1692588 20-Dec-2016 09:15
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GeorgefromLightbox:

 

Hey @davidcole - the error with the Modern Family is something we're aware of and are fixing. It's not you. :)

 

In terms of the need to restart, have you tried disabling the DNS service? Does that help?

 

 

Not extensively no.  I should try it for a few days I guess and see if the problem clears up then I could look at my dnsmasq entries and see what applies.  

 

 

 

Can I ask what your backend is (you can pm me if you prefer), ie brightcove




Previously known as psycik

Home Assistant: Gigabyte AMD A8 Brix, Home Assistant with Aeotech ZWave Controller, Raspberry PI, Wemos D1 Mini, Zwave, Shelly Humidity and Temperature sensors
Media:Chromecast v2, ATV4 4k, ATV4, HDHomeRun Dual
Server Host Plex Server 3x3TB, 4x4TB using MergerFS, Samsung 850 evo 512 GB SSD, Proxmox Server with 1xW10, 2xUbuntu 22.04 LTS, Backblaze Backups, usenetprime.com fastmail.com Sharesies Trakt.TV Sharesight 

nzjwnz
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  #1692606 20-Dec-2016 10:05
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I often have the same problem and do not have any dns service configured. I do find that closing the Lightbox app (Double click on the home button and swipe the Lightbox app up) then reopening seems to fix the issue though.



davidcole

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  #1692607 20-Dec-2016 10:08
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nzjwnz:

 

I often have the same problem and do not have any dns service configured. I do find that closing the Lightbox app (Double click on the home button and swipe the Lightbox app up) then reopening seems to fix the issue though.

 

 

You can do this on an apple tv 4? or is this on another IOS device?  Would be much easier than a system reboot

 

 




Previously known as psycik

Home Assistant: Gigabyte AMD A8 Brix, Home Assistant with Aeotech ZWave Controller, Raspberry PI, Wemos D1 Mini, Zwave, Shelly Humidity and Temperature sensors
Media:Chromecast v2, ATV4 4k, ATV4, HDHomeRun Dual
Server Host Plex Server 3x3TB, 4x4TB using MergerFS, Samsung 850 evo 512 GB SSD, Proxmox Server with 1xW10, 2xUbuntu 22.04 LTS, Backblaze Backups, usenetprime.com fastmail.com Sharesies Trakt.TV Sharesight 

nzjwnz
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  #1692646 20-Dec-2016 10:32
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Yes I'm using an ATV 4

dclegg
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  #1692649 20-Dec-2016 10:34
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davidcole:

 

 

 

You can do this on an apple tv 4? or is this on another IOS device?  Would be much easier than a system reboot

 

 

 

You can definitely do this on the ATV4, as we have to do it to the Hulu app all the time.

 

FWIW, we have Unotelly configured directly on our ATV, but don't have any of the issues with Lightbox that you've been reporting.

 
 
 
 

Shop now for Dyson appliances (affiliate link).
davidcole

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  #1692652 20-Dec-2016 10:37
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dclegg:

 

davidcole:

 

 

 

You can do this on an apple tv 4? or is this on another IOS device?  Would be much easier than a system reboot

 

 

 

You can definitely do this on the ATV4, as we have to do it to the Hulu app all the time.

 

FWIW, we have Unotelly configured directly on our ATV, but don't have any of the issues with Lightbox that you've been reporting.

 

 

Hmm wonder is ISP plays a part?  But then I'm Spark Fibre, or gateway?  I use gargoyle router (on a TP Link WR1043ND)




Previously known as psycik

Home Assistant: Gigabyte AMD A8 Brix, Home Assistant with Aeotech ZWave Controller, Raspberry PI, Wemos D1 Mini, Zwave, Shelly Humidity and Temperature sensors
Media:Chromecast v2, ATV4 4k, ATV4, HDHomeRun Dual
Server Host Plex Server 3x3TB, 4x4TB using MergerFS, Samsung 850 evo 512 GB SSD, Proxmox Server with 1xW10, 2xUbuntu 22.04 LTS, Backblaze Backups, usenetprime.com fastmail.com Sharesies Trakt.TV Sharesight 

dclegg
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  #1692672 20-Dec-2016 10:45
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davidcole:

 

 

 

Hmm wonder is ISP plays a part?  But then I'm Spark Fibre, or gateway?  I use gargoyle router (on a TP Link WR1043ND)

 

 

 

 

Spark VDSL here. ATV4 connected via Ethernet cabling (and a couple of switches, router, then Spark supplied Huawei modem in bridge mode).

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