IGLOO closing down

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freitasm

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# 208043 24-Jan-2017 15:58

Just received:

From 1^st March, IGLOO will be closing down. We’ve got some important information to share with you to make sure you can still enjoy great TV with IGLOO until the 1^st March and what happens after this.

HOW TO PURCHASE YOUR LAST CHANNEL PACK

From the 30^th January, to purchase a channel pack, you will need to call our customer service team. This is because your last channel pack will be charged on a pro-rata basis and we want to make sure we get those charges right. So for example, if your channel pack expires on the 5^th February, you’ll only be charged for 23 days to take you up to the 1^st March.

Get in touch with our call centre on 0800 2 44566.

WHAT WILL HAPPEN TO MY IGLOO BOX?

When IGLOO closes on the 1^st March, your box will get an automatic update to make sure you can still use the box to watch Freeview channels. Once this update happens, you won’t have some functionality and technical support you normally get from IGLOO but you will be able to watch Freeview channels through your box. What do you need to do? Just make sure your IGLOO box is plugged in and turned on from 1^st until 15^th March.

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# 1708822 24-Jan-2017 15:59

Any word on what is happening with their DTV frequency?

Linuxluver

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# 1708823 24-Jan-2017 16:00

One person supports this post

Are we sad?

This was inevitable...... One of the reasons I never signed up.

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I'm on a high fibre diet.

msukiwi

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# 1708829 24-Jan-2017 16:02

6 people support this post

I'm surprised it lasted as long as it did!

mattwnz

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# 1708840 24-Jan-2017 16:18

Anyone know if people still get an EPG for freeview? eg Does the final software update turn it into a regular freeview box with all channels including Choice? I don't think igloo had all the freeview channels previously, although I maybe wrong.

old3eyes

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# 1708875 24-Jan-2017 17:16

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DjShadow:

Any word on what is happening with their DTV frequency?

Prime +1 , 2, 3 ??

Regards,

Old3eyes

openmedia

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# 1709359 25-Jan-2017 13:27

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old3eyes:

DjShadow:

Any word on what is happening with their DTV frequency?

Prime +1 , 2, 3 ??

All in HEVC DVB-T2 ;-)

Generally known online as OpenMedia, now working for Red Hat New Zealand as a Solution Architect for all things Linux, Virtual and of course Cloud. Still playing with MythTV and digital media on the side.

Jasonsbx

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# 1714111 1-Feb-2017 18:54

This was announced last year along with transfer offer to Sky basic for same price i.e. $20 until July. Igloo boxes get software upgrade to remove Igloo features and turn them into standard freeview boxes.

mm1352000

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# 1714119 1-Feb-2017 19:22

Would somebody with a DVB-T2 tuner be so kind as to grab a 60 second transport stream dump for me before Igloo goes away?

wazzageek

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# 1714180 1-Feb-2017 21:11

Jasonsbx:
This was announced last year along with transfer offer to Sky basic for same price i.e. $20 until July. Igloo boxes get software upgrade to remove Igloo features and turn them into standard freeview boxes.

Would you have a link to the announcement that would turn the boxes into standard freeview boxes?

Cheers

freitasm

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# 1714183 1-Feb-2017 21:16

wazzageek: Would you have a link to the announcement that would turn the boxes into standard freeview boxes?

Cheers

Here (as in "Did you read the whole first post?")

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# 1714185 1-Feb-2017 21:21

Jasonsbx:

This was announced last year along with transfer offer to Sky basic for same price i.e. $20 until July. Igloo boxes get software upgrade to remove Igloo features and turn them into standard freeview boxes.

When they announced it last year, I don't recall them saying that they would release a patch to turn them into standard boxes, just that freeview channels would continue to work. But even if they do release a patch, unless it has the freeview EPG, and all the channels such as Choice TV, it will be pretty crippled, and won't have the same functionality as a normal freeview box.

wazzageek

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# 1714191 1-Feb-2017 21:25

freitasm:
wazzageek: Would you have a link to the announcement that would turn the boxes into standard freeview boxes?

Cheers

Here (as in "Did you read the whole first post?")

Ermmm - bumble. I guess I read the comment as an official freeview box. I wonder what the software patch will contain. I was looking at putting out the igloo box to pasture, but it works well for SWMBO.

/humble

wazzageek

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# 1714195 1-Feb-2017 21:27

mattwnz:
Jasonsbx:

This was announced last year along with transfer offer to Sky basic for same price i.e. $20 until July. Igloo boxes get software upgrade to remove Igloo features and turn them into standard freeview boxes.

When they announced it last year, I don't recall them saying that they would release a patch to turn them into standard boxes, just that freeview channels would continue to work. But even if they do release a patch, unless it has the freeview EPG, and all the channels such as Choice TV, it will be pretty crippled, and won't have the same functionality as a normal freeview box.

Choice TV is currently working on our Igloo box - as far as I can tell all the freeview channels work on our Igloo box.

mattwnz

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# 1714247 2-Feb-2017 00:00

wazzageek:
freitasm:

wazzageek: Would you have a link to the announcement that would turn the boxes into standard freeview boxes?

Cheers

Here (as in "Did you read the whole first post?")

Ermmm - bumble. I guess I read the comment as an official freeview box. I wonder what the software patch will contain. I was looking at putting out the igloo box to pasture, but it works well for SWMBO.

/humble

Will be interesting if it will be able to pull the freeview EPG from the TV signal, as I believe it currently gets it over the internet, like the tivo.

mattwnz

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# 1714248 2-Feb-2017 00:02

wazzageek:
mattwnz:

Jasonsbx:

This was announced last year along with transfer offer to Sky basic for same price i.e. $20 until July. Igloo boxes get software upgrade to remove Igloo features and turn them into standard freeview boxes.

When they announced it last year, I don't recall them saying that they would release a patch to turn them into standard boxes, just that freeview channels would continue to work. But even if they do release a patch, unless it has the freeview EPG, and all the channels such as Choice TV, it will be pretty crippled, and won't have the same functionality as a normal freeview box.

Choice TV is currently working on our Igloo box - as far as I can tell all the freeview channels work on our Igloo box.

They must have added it in, becuase I recall I couldn't find it on igloo when Choice first came out, or maybe my signal wasn't strong enough to get all the channels.

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