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Forums › Sky, Neon › New sky kaon box - sound dropping out on HDMI


15 posts

Geek


# 209054 10-Mar-2017 14:18
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Hi guys, I've read here about people having issues with the MySky box but I'm all of a sudden having issues with my basic Kaon unit and I can't press pause and play to kick start the audio as others have. It worked perfectly for the first 3 months and then suddenly started coming up with an H442 HDCP error. I turned the HDCP error warnings off in the system settings and all was dandy, or so I thought. Now the Audio cuts out, not all the time, but it can happen a dozen times in a game of rugby for up to 10min and it can cut out all together and nothing (including resetting the box) will bring it back and I just turn it off and give up. Why has this just started happened - Any ideas?

I'm running the sky box into an Onkyo NR-727 network receiver and onto a 10 year old Panasonic TV via hdmi. I've tried playing with passthrough settings on the amp and sky box, manually setting the output quality to 720 and1080i and tried it in both Dolby digital and PCM / MPG audion mode.


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  # 1734393 10-Mar-2017 14:27
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Have you tried a direct connection to HDMI on your TV (to rule out the AMP?)
A decent power cycle of the AMP and SKY Box (Off at the wall, then back on?)

 

 

 

Cheers,
Grant

 

 




Check out my LPFM Radio Station at www.thecheese.co.nz cool



15 posts

Geek


  # 1734528 10-Mar-2017 20:33
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I initialy suspected the amp so did a hard reset which didn't help. I've only now found a work around. I turned the HDCP warnings back on, and now when I watch sport and the audio cuts out, I just go to TV1 and the black screen HDCP warning comes up. If I wait 20 seconds or so for the warning to time out the audio and picture comes back. Frustrating but at least I can have audio.

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